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Customer Service Data Administrator

Location:
Auburn Hills, MI, 48326
Posted:
August 19, 2022

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Resume:

**** ****** **.

Grand Blanc, MI ***** Phone: 810-***-****

E-Mail: adr7sd@r.postjobfree.com

Linda Campbell

OBJECTIVE:

Analyst, procurement, project management coordinator or logistics position requiring experience in overall product development, service manufacturing, specifications, strong interpersonal, team facilitating skills, plus with the ability to work independent projects to help the company reach its forecast goals.

EDUCATION: UNIVERSITY OF MICHIGAN, Flint, MI

Bachelor of Business Administration May 2001

Major: Operations Management

Minor: General Business

SKILLS:

Microsoft Word, PowerPoint, Excel, Successware, Google, Customer Service, Outlook, Share Point, WMS, Penta Sap, Work Day, Microsoft Teams, Communication Skills, Leadership skills, Facilitator, Dale Carnegie Course, Sales

WORK EXPERIENCE:

General Motors, Warren, MI

Talent Acquisitions Recruiting Coordinator - September 2021 – June 2022

Managed salaried candidates interview scheduling and calendar conflicts for the interview teams.

Initiated and monitored background checks and drug screens for 6 GM manufacturing plants.

Answered onboarding and pre- employment questions from salaried and hourly candidates for tasks to be completed on time.

Researched and troubleshooted all onboarding and pre-employment questions and concerns to meet manufacturing plants and interview teams deadlines.

Tracked 1000 candidates in the application tracking system

Communicated to GM recruiters and pre-employment candidates any stated or perceived challenges and proactively solved any issues to promote a seamless pre-employment experience.

Partnered with GM recruiters with virtual Job Fairs

Stellantis North America Automobiles, Auburn Hills, MI

Building Service Administrator - November 2016 – April 2020

Coordination of work schedules for the Stellantis Headquarters suppliers by initiating and managing the schedules on Excel spread sheets.

Developed all suppliers scope of work

Auditing completed supplier projects, initiate corrective actions and follow up with action plans.

Manage and track interior and exterior window cleaning for Stellantis/ CTC facility

Manage and track Vent/Filter cleaning for facility

Manage and track Mat exchange for the Facility

Create requisitions and maintain budget tracking sheets

Order weekly housekeeping supplies for Stellantis CTC facility

Adkisson Air 1 Heating and Cooling, Grand Blanc, MI

HVAC Coordinator: October 2012 – April 2016

Schedule HVAC service activities for seven sales technicians.

Efficiently and accurately processed all daily purchasing invoices, for a large customer base

Promoted good customer relations by addressing customer service inquiries and troubleshooting customer complex issues.

Obtained information from inquiring customers about our products and services and entered data information into software system.

Prepared sales materials for sale technicians and scanned all sales quotes into customer data file

Efficiently worked in a fast-paced environment with the ability to make quick decisions to handle difficult situations.

9415 McWain Rd.

Grand Blanc, MI 48439

Phone: 810-***-****

E-Mail: adr7sd@r.postjobfree.com

Linda Campbell

BLC NAME RIDER, Grand Blanc, MI

Owner operator of business: September 2002 – September 2012

Owner of a real estate sign and hot stamp business

Created invoices and purchase orders using Quick Books software

Took orders, processed and shipped orders out to customers

Purchased materials from suppliers

Entered customer information into computer and tracked customer accounts

Negotiated accounts and solved payment problems with clients

Worked on and solved quality issues

Did sales presentation calls and created seventy-five percent more business.

Modern Engineering/GM-CLCD, Flint, MI

DFMEA Analysis: May 1993 – April 1995

Organized and conducted cross-functional Failure Mode Effect Analysis/Process Failure Mode Analysis meetings for the instrument panel, console, windshield, seats and belts engineering team.

Created and presented Power Point presentations to management and suppliers

Suggested and helped solve design failures in concept/Beta phase

Documented and created FMEA/PFMA reports in MS Excel, Microsoft Word, and Power Point for the engineering team

Supervisor had me involved in special projects and committees to improve group processes

Supervisor would have me attend and manage other employee’s FMEA/PFMA meetings

Motivated and advised PFMA teams on creating more efficient production processes through creative brainstorming and hands on mock models.

Trialon Corporation, Burton, MI

Project Data Administrator: January 1992 – May 1993

Gathered test design, evaluation and revalidation data and created charts and graphs for weekly

Tracked multi-products on instrument clusters, for validation testing and created up-to-date reports to be submitted to management for meetings

Tracked, created and updated Product Complaint issue reports for engineering

ACTIVITIES:

Worked DTE and The Palace of Auburn Hills concession stands for hockey team fund raising. Account and fund raiser person for national and state BMX racing team, Parent/teacher volunteer for Grand Blanc schools, and a graduate from the Dale Carnegie “Public Speaking” course. Participate and Run 5K races and bike off road and road riding.

REFERENCES: Upon request



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