Service Manager/ Parts Manager

William Hines

210-***-**** *********@*****.*** Kenedy, TX 78119

SUMMARY

This resume only touches on some major skills. I have been in the service industry most of my life. Recently relocated to Pawnee Texas to be able to help my Dad. I have operated and repaired various farm equipment, tractors, skid steer, mini excavator. I have been welding since I graduated high school. I am very good with a torch. I would like to be able to pass these skills on while being able to make a good living. Thank You

William R Hines

SKILLS

Data analytics

Staff management

Task delegation

Coaching and mentorship

Multitasking

Training & Development

Teambuilding

Problem resolution

Critical thinking

Customer service

EXPERIENCE

Service Manager, Alamo City Trailer Sales, April 2020-Current Luling, TX

Entered and distributed work orders to technicians and oversee work in shop. Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.

DOT Inspection certification

Steel/Aluminum Welding

Safety Inspections

Service and Parts Manager/ Trailers, D & D Farm & Ranch, January 2004-March 2017 Seguin, TX

Prioritized and delegated daily work tasks to meet anticipated project goals. Pitched in to complete various duties during peak periods or employee absences. Manager level Propane license

Assisted Salesman with trailer optional equipment

Attended all sales and service and parts goal meetings Custom Welding, Self Employed Services

TX

Custom Welding

Fence Building

Custom Gates and Entrance

Metal Buildings

Skid Steer work

Build and install truck equipment/Truck Beds/Hydraulic wet kits for semi trucks/ mount and paint service beds etc.

Raise cattle/ bail hay /etc.

EDUCATION AND TRAINING

High School Diploma

East Central High School, San Antonio TX May 1981

Contact this candidate