Customer Service Data Entry

Gloria Beltran

775-***-**** ******.****.**@*****.***

Education

Kaplan university, criminal justice/paralegal 1992-1995 Great basin college, Criminal Justice 1989-1991

Albert Lowry High School 1987

Skills

Microsoft Word

Microsoft Office/Excel

Access/PowerPoint

QuickBooks

Multitasking

E-mail/outlook

Bilingual Spanish/English

Work all office equipment

Excellent customer service

Administration skills

Medical/dental Software

Accounting

Accomplish goals &

performance productivity

Professional Experience

KD Electric Company 06/2020-06/2022

Office Manager

• Ran office, customer service, and answered questions as needed to ensure quality service

• Answered phone calls, and scheduled jobs for the electricians to ensure proper booking

• Collected payments, and make daily bank deposits to keep records accurate at all times Olsen’s Corner Drug Store Pharmacy 3/2018-06/2020

Pharmacy Technician

• Processed prescriptions for patients, and pre authorizations submissions

• Filled prescriptions as noted, processed payments, and quality customer service

• Answered phone calls, and helped patients with requests of refills, etc. Humboldt General Hospital 8/2015-03/2018

Patient/Business Office Representative

• Daily patient data entry, customer service, and processed patient payments

• Made appointments to help patients with Medicaid/Medicare applications

• Processed all medical payments and insurance verifications

• Pre-authorizations for MRI, CT scans, ultrasounds, etc. Dr. Debonis DDS 08/201*-**-****

Run front office/manager credentialing

• Answered phones, made appointments, and insurance verifications

• Filing, accounting records, open and close office daily

• Set up patient charts, collect co-payments

• Daily accounting procedures, and bank deposits

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