Sales Associate Customer Service

Rabia Azizi

*** *********** ***** 519-***-****

Guelph, Ontario, N1L 1L2 ********@*******.***

EDUCATION

Supply Chain and Operation Management (Part Time) Present

Conestoga College Kitchener, Ontario

Business Purchasing 2014 - 2017

Conestoga College Kitchener, Ontario

PROFESSIONAL QUALIFICATIONS

Extensive customer service and manufacturing with more than two years of experience Excellent written and oral communication skills obtained through communicating with customers on a frequent basis to track various problems, provide recommendations, and promote continuous improvement

Student member of APICS (American Production and Inventory Control Society)

Exceptional organizational and time management skills developed through working in fast-paced work environments with tight deadlines

Multilingual: English, Persian, Uzbek, and Urdu/Hindi

Proven ability to work well independently and in a team environment to achieve goals and resolve problems

Vast knowledge and understanding of Excel, Power Point, Outlook and Office

EMPLOYMENT

Store Manager 2019 - Present

Fairweather Guelph, Ontario

Maintained a high level of standards for employee service and knowledge

Hired, trained, supervised, motivated and developed employees

Formed employee schedule and monitored labor cost to be effective with store

Responsible for daily, weekly and monthly administrative reports

Responsible for store’s daily operations, high volume customer service, profit and loss management as well as setting, monitoring, and driving sales goals

Maintained store’s appearance and merchandising with ongoing marketing campaigns

Assistant Manager 2018 - 2019

Fairweather Guelph, Ontario

Prepared and entered financial data for Operations Performance Management report

Assisted with employee development by providing training, counseling, performance appraisals, and promoting teamwork

Managed inventory control and met inventory goals

Enforced company cash handling policies and procedures, and other loss prevention policies

Key Holder/Sales Associate 2017 - 2018

International Clothier Guelph, Ontario

Maintain constant presence on sales floor to address customer needs

Inquire about buying experience, item preferences, and future purchases

Provided information and advice on current trends and recommended accessories to match Purchaser

Packaging 2011 – 2012

Cargill Limited Guelph, Ontario

Recorded quantity, product type, and weight for quality

Ensured compliance with all occupational health and safety and food safety regulations

References Available Upon Request

Contact this candidate