Data Entry Customer Service
Resume:
Nerissa Stenson
Spring Hill, FL 34610
E-mail ************@*****.***
Objective:
Professional seeking a challenging position that will utilize my business knowledge and skills to meet company goals and objectives while promoting opportunity for personal growth and career development.
Summary of Qualifications:
Accounts payable, receivable, payroll processing, inventory, and billing, managerial, bankruptcy, recoveries, repossessions, and customer service.
Professional Experience :
Floridacentral Credit Union 2009 – 2021 Special Assets Coordinator
Manage collection queue of Repossessed accounts, Researched notices
Contacts members to set up payment arrangements on the all accounts
Maintain inventory of collateral
Bankruptcy Coordinator
Responsibilities include Filing all Bankruptcy Proof of Claim and Reaffirmation documents with the court. Filing all Life and disability claims for all members. Implemented procedures to initiate recoveries on Charge off loans recovery revenue approximately $ 8,000.00 per month. Assigning to Attorney for suit.
Law Office of Butler & Boyd 2006-2009
Bookkeeper/ Heavy Secretary work
Responsibilities along with all of the usual bookkeeping duties, include opening all personal injury files and writing all the initial opening letters, Transcribing all tapes. Settlement statements and negotiating all final amounts for payments.
Holiday Inn/ Hampton Inn 2004- 2006
Property Bookkeeper
Responsibilities include accurate and timely reporting of daily, weekly and monthly reports Payroll processing, for accounts receivable and payables. General ledger review and assisting with month end journal entries. Ensuring acceptable level of internal control and compliance with all standard operating procedures, and human resources verifying all paper work and that drug and background test have been ordered and received back.
Beverage2Go, Retail Store, Clearwater, FL 2003-2004
Bookkeeper
Responsible for accounts payable, receivable, payroll, inventory, P & L reports Data entry for all items
coming into inventory Monitoring pricing, marketing complete and file quarterly reports and monthly sales
tax reports. I also do the interviewing and hiring for the store.
First Choice Corporation, Custom Homes, Virginia Beach, VA 1995 - 2002
Bookkeeper,
Prepared and processed staff, vendors, and contractors payroll, handled all accounts payables and receivables and completed and filed quarterly IRS, State, and VEC reports. Processed 1099’s and W-2 forms for employees and sub-contractors. Scheduled and coordinated meetings with potential clients.
Selective Building, Virginia Beach, VA 1991 - 1995
Office Manager/Bookkeeper
Responsible for payroll, billing, accounts payable, accounts receivables and bank reconciliation processes for skilled framing company.
Handled the employee recruiting, interviewing, orientation, and hiring of workers.
Effectively interacted with all internal and external personnel
Best Service Pools, Virginia Beach, VA 1990 - 1991
Office Manager/Bookkeeper
Effectively and efficiently performed multiple managerial and customer service office duties.
Prepared and scheduled all work orders for customer pool service. Responsible for inventory and the ordering of pool supplies and goods required to successfully service clientele and maintain adequate stock for retail sales.
Accountable for the accuracy and completion of tasks related to payroll, accounts receivables and accounts payable.
Cavalier Hotel, Virginia Beach, VA 1978 - 1989
Food and Beverage Manager
Responsible for purchasing and supplying all varieties of beverages for four hotel lounges and eight banquet facilities, in addition to ordering beverages for seventeen vending machines maintained on the hotel property. Accountable for the timely and accurate delivery of food orders for scheduled banquets.
Responsible for recruiting, interviewing, orientation, and hiring of all employees. Supervised and scheduled employees work hours and processed payroll for 80 + employees.
Held position on Management Team requiring weekend on call supervisor for the entire properties.( Manager on Duty)
Lounge and Restaurant Manager
Responsible for recruiting, interviewing, orientation, and hiring of all employees. Managed and supervised all waitresses, waiters, clean-up crew, and bartenders for two restaurants and three lounges. Accountable for recording and calculation of 40+ employees work schedules and payroll.
Education:
General Education Old Dominion University, Norfolk, VA
Management and Culinary Arts, Tidewater Community College, Virginia Beach, VA
Computer Software Spectrum
QuickBooks Pro Dayforce
Peachtree Accounting Pacer Court Website
Word Perfect Cuna Life and Disability Claims
Microsoft Office 95 On Hand
Profitvue / Webvue
Attendance Enterprise
Outlook express
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