Data Entry Customer Service

KIMBERLY PIPES

**** *. ********* ****. ***** D **01 Los Angeles, CA. 90045

**********@***.*** – 702-***-****

Summary: I’m very down to earth and definitely a people’s person.

I have excellent communication skills along with customer service and will go that extra mile to satisfy any task or deadline that needs to be met. I will be a good asset if given the opportunity. My work ethics speak for itself so there’s nothing more for me to say just do it!

WORK HISTORY

Independent Contractor

Doordash/Instacart/Shipt

January 2018-Present

My duties consisted of the following:

I would schedule shifts in the various applications then once I get a request go fulfill it and deliver to customer as requested.

Customer Service Representative

MCRB

Pacoima, CA.

May 2017-Decenber 2020

My duties consisted of the following:

I answered phone calls and did Micro Soft Word/Excel to input necessary data. I trained new hires on inbound calls as well.

Quality Control/Light Industrial

Labor Ready

Las Vegas, Nevada

March 2013-January 2015

My duties consisted of the following:

I worked at warehouse where I inspected sheets, towels to pass inspection to be shipped to vendor. I also was required to lift boxes, and other tasked asked of me at many assignments. I went on assignment and prepared food to be sent to airlines. I also worked also doing setup for conventions and any other required tasks I performed without hesitation.

Field Manager

Grass Roots Campaign -

Las Vegas, NV

October 2011 to November 2012

I was responsible for other workers and I transported them to their turf where they campaigned. I campaigned as well. My duties were to make sure people where voting and filling out commit to vote cards. I also had to do all paperwork at end of shift and transfer that over to track log with work hours. I loved it and wish the assignment wasn't so short but good experience always helps out.

Caregiver

I.H.S.S.

Las Vegas, NV

June 2008 to August 2011

Work Duties: I cared for my grandmother as she had Alzheimer’s and Cancer. I bathed her and cooked for her and gave her medications. I also took her to and from appointments and on weekly outings as well.

Bindery Helper

Creel Printing Co -

Las Vegas, NV

April 2005 to May 2008

I was required to assist with paper jams and set up jobs then start trimmer. Use of pallet jack was necessary to stack books. I also put books through shrink wrap and strap them to be sent to shipping. I was also required to input forms into pockets and would inspect books (Q.C.) to make sure there weren't any dry covers.

Customer Service

Light Industrial -

Las Vegas, NV

October 2004 to March 2005

I went on two assignments: I tagged clothing, zoned, and did inventory at close of shift. At mailing dept.: I watch zip codes being encoded on books to make sure they were shipped to specific city/state.

In the bindery dept.; I worked on stitcher, cleaned up when necessary and all that was required of me, I fulfilled.

Administrative Asst

Main Stream USA, Inc. - Palm dale, CA

January 2001 to June 2004

My duties consisted of the following: I made company newsletters, monthly budget reports, appointments with prospective clients. I retrieved client's files with access of Micro Soft Word/Excel, Data Entry and other materials as well.

Prod. Administrative Rep

Washington Mutual Call Center-

Chats - Worth, CA

May 1998 to December 2001

My duties required me to Process same day rush requests with access to system as an E.D.S. assistant by retrieving statements from cd, photocopying checks, and researching microfiche from older bank accounts. I handled business calls relating to customers claims and subpoenas specifically for cases involving fraudulent matters. I also was required to inter branch, fax, and send overnight mail service to fulfill document requests.

General Office Asst

Staff Support -

Los Angeles, CA

January 1996 to March 1998

My duties included data entry, 10 key and strong communication skills. Answering phones and verifying information for payroll checks was critical for the payroll department due to the adjustments of small financial claims. Heavy use of spreadsheet application on a daily basis was necessary for inputting customer information and company records.

Cashier/Sales Associate

Wal Mart Store -

Bakersfield, CA

January 1993 to December 1995

My duties consisted of the following: Ran cashier by checking for counterfeit money, rung up customers merchandise, and did money drop at end of my shift. I zoned and stocked merchandise on shelves from daily shipment by unloading freight from boxes in my assigned department. assisting customers periodically whether it was for sales item or general questions is what I looked forward to the most every day.

Intermediate Clerk

Olive View Medical center -

Sylmar, CA

December 1990 to December 1992

My job description was: Loose filing, 10-key, xerox, organize charts, picked up delivered to and from various departments. I pulled charts from my medical dept. and made clinic appointments.

I retrieved older record documents by microfiche from storage room.

Cocktail Waitress

Patricia's Place

January 1988 to October 1990

My duties consisted of me waiting on customers. I would take their orders and distribute food and beverages to them during my shift.

ATTRIBUTES

Honesty

Integrity

Analytical/Detailed Oriented

Academic/Leadership Credentials

Excellent Communication Skills

Covid Vaccine Card (Current)

Education

A.A. in Business

College Of Southern Nevada -

Las Vegas, NV

January 2011

Childhood Education

Antelope Valley College -

Lancaster, CA

September 2001

Central High School -

Louisville, KY

December 1989

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