Utility Person Telemarketing
Resume:
Tracy L. Flaherty
Texarkana, Arkansas 71854-9499
***************@***.***
*************@**********.***
OBJECTIVE:
To secure a position so that I may utilize my skills and abilities and to have the availability for
advancement in salary as well as in stature.
EDUCATION EXPERIENCE:
U niversity Of Phoenix (On-Line)
03/2009 - 12/2013
I started off with Marketing and went into Global Marketing and completed ALL of my assignments as
well as the PowerPointe Presentations. I maintained a 3.4 GPA and currently I am ONLY 24 credits,
3-classes 4 months away from obtaining my Bachelor’s Degree which I have not made a decision yet
as to when I can expect to receive that.
New York School Of Photography
06/1986 - 07/1988
I obtained my Associate’s Degree and learned everything you can learn from the film professionals.I
learn how to develop slides as well as print film and have MANY hours in a darkroom as well as
developing murals.
Quality Assurance Inspector - ISSO 9001 Computer Program
CERTIFIED
11/2000 - 12/2099
My Commission does NOT Expire
CERTIFIED in Textiles, Furniture Assembly, Steel Fabrication
I am Certified by The United States of America, Department of Justice, through The Federal Bureau of
Prisons
WORK EXPERIENCE:
Utility Attendant
Papa O’s Professional Cleaning Service
04/2018 - 12/2019
I was responsible for Pete Mankins-Smith Nissan Dealership Showroom floor as well as the Service
Dept. I emptied their trash and refilled ALL toilet tissues and napkins and Soap dispensers, their
personal desk and work station as well as sweeping, vacuuming, and mopping the ENTIRE floor of the
Showroom, Bathrooms, Lounge Area and ALL break rooms and Meeting rooms. I did this 3-4 days a
week as I alternated with another Utility person so we could BOTH get the hours.
Professional Photographer
Fantastix Fotography
08/2012 - 03/2018
Capturing pictures of Sports Teams, Karate Studios, Dog Shows, Horse Shows, Alpaca Shows, Proms,
Weddings, Retirements, Births and Christenings, Bar Mitzvahs, on a Digital Format. Specializing in
In-Action Photos and Animals.
Marketing Director
Metro Mechanical Services
10/1989 - 08/2012
I Managed a 24 person telemarketing room that set appointments for HVAC Technicians to provide
preventative maintenance service on Residential and Commercial Units, Chillers, & Ice Makers. I did ALL
Hiring and Firing of telemarketers and placed ALL Advertisements on radios and phone books. I also was
responsible for ALL Contracts both mailing and filing as well as ALL Accounts Receivables or A/R's as we
called them. I also was on call 24/7 to let the Technicians in the shop if they needed more parts or actual
HVAC Units or Complete Systems. I was also in charge of transferring the telephone lines and conveying to
the answering service who was on-call and providing the Technicians with their 8:00 AM SHARP calls and also
confirming the calls themselves. I did EVERYTHING EXCEPT sign the checks.
Factory Manager
Trik Custom Windows D.B.A. Insula Dome Skylights
08 /1986 - 08/1989
I was responsible for 85 Multinational People who worked under me as I reported directly to the
Vice-President and the Owner of the Company. We manufactured Glass and Acrylic skylights from
start to out the door for ALL of Manhattan and it’s 5 boroughs and Connecticut. We had 5 X 24’ box
trucks and 2 semi’s and I was in charge of getting the customer’s orders right and getting them
delivered in a timely fashion.
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