MA, PCA,HHA, Customer Service, Medical Secretay/Receptionist

Colleen Frank

*** **** ** *** *

Troy, New York *2180

518-***-****

**********@*****.***

Objective

To continue my career in the healthcare field where I will utilize my many

** **** ***** ** **perience in providing compassionate direct patient care.

Education

Bryant & Stratton College, Albany NY

• Associates Degree: Medical Assistant

• Diploma: Office Assistant

Certifications

• NYS Certified Nurse Aide (CNA) Certification (*lapsed) ACAP/ SCCC January 2014

• NYS Personal Care Aide (PCA) Certification ACAP/ SCCC January 2014

• NYS Home Health Aide (HHA) Certification ACAP / SCCC January 2014

Experience

ASA/PCA

April 2019-present (per diem)

Albany Medical Center Hospital

Albany NY

• Answered multi-line phone system

• chart maintenance

• communication and distribution of messages to MD's and RN's

• answered call bells

• Faxing & copying of charts and lab requisitions

• Vital signs

• Updated care boards

• Assistance with pediatric patients care and admissions

CAREGIVER

(Private Duty Homecare)

2013-present

• Assisting elderly (dementia/alzheimers) patients with activities of daily living

• Medication management & reminders

• Diabetes care & management

• Foley care

• Hospice & Respite Care

• Meal preparation, housekeeping & running errands

VACCINE ASSISTANT

Feb 2021-Feb 2022

ExecuSearch/NYS DOH

Albany NY

● Enter demographic information into NYS DOH system and advised patients of side effects

• Registration of incoming patients to get vaccinated

RSA

March 2018 – April 2019

Atria Senior Living Guilderland

Slingerlands, NY

• Answered call bells for assistance

• Gait assistance, toileting, ADL’s, bathing assistance

• Plated and served meals

STRONG WORK ETHIC * VERY DEPENDABLE * TEAM PLAYER

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