Soc Analyst Desktop Support

Besong Pent Achuchoh

(Tel) 202-***-**** *************@*****.*** Lanham, MD

SUMMARY

An experienced SOC analyst with more than 3 years experience in performing SOC monitoring, Intrusion Detection, Threat and Malware Analysis and participating in Security Incident Response process until remediation. Self-motivated and goal-oriented cyber security professional, with demonstrated ability to handle complex responsibilities in a demanding environment. A team player with good written and verbal communication. EDUCATION AND CERTIFICATIONS

Bachelor of Science Computer Science University of Buea, Cameroon Certifications: CompTIA Security+

TECHNICAL SKILLS

IDS/IPS- Suricata, FireEye NX, Firepower SIEM-Splunk ES,Qradar, Elk,Sumo Logic EDR-Tanium, Carbon Black ESG-IronPort,FireEye EX,Office 365,Proofpoint Vulnerability Scanner-Nessus, OpenVAS Port Scanner-Nmap DLP-Symantec Data Loss Prevention, McAfee Data Loss Prevention NIST SP 800 Series Packet capturing and analysis-Wireshark, Moloch Perimeter Firewall -Palo Alto, Fortinet (WAF) Web Application Firewall-Cloudflare

,Imperva Proxies-Cisco Umbrella, Bluecoat OSI Model FISMA FIPS PCI DSS OSINT- Ticketing-Demisto, Service Now, Remedy AV-Microsoft Defender, ePolicy Orchestrator Microsoft Office Suite (Word, Excel, Power Point, Access, Outlook)

Sandboxing-TwinWave,Cuckoo Pro Protocols -VPN, TCP/IP, TCP, UDP, LDAP, SNMP, Telnet, SSH, SSL/TLS, Radius, DNS,HTTP, DHCP, RDP, FTP, SMTP, IMAP, POP3 PROFESSIONAL EXPERIENCE

Pitch Tech Consulting July 2019 - Present

Security Operation Center (SOC) Analyst

● Consistently monitoring and working on alerts generating on Splunk

● Assisting in creating Splunk dashboards to capture all customized logs generated by systems and applications

● Assisting in creating new use cases and performing SOC testing

● Performing endpoint investigations using FireEye and McAfee ePO Besong Pent Achuchoh

(Tel) 202-***-**** *************@*****.*** Lanham, MD

● Investigating attachments and links for imbedded malware using FireEye ETP, IronPort and ThreatGrid

● Giving client recommendations on how to securely resolve escalated issues

● Training new employees on how to handle investigations and safely deal with phishing emails

● Developing follow-up action plans to resolve reportable issues and communicating with other IT teams to address security threats and incidents accordingly

● Supporting Incident Response till resolution following Standard Operation Procedures

(SOP)

● Prioritizing and differentiating between potential intrusion attempts and false alarms

● Assisting with the development of processes and procedures to improve incident response times, analysis of incidents, and overall SOC functions

● Responding to computer security incidents by collecting, analyzing, preserving digital evidence, and ensuring that incidents are recorded and tracked in accordance with organizational SOC requirements

● Using McAfee DLP to protect intellectual property and ensuring compliance by safeguarding sensitive data

● Analyzing email logs to confirm malicious emails were not delivered or are quarantined and malicious attachments dropped

● Monitoring and analyzing network traffic, Intrusion Detection Systems (IDS), security events and logs to identify abnormal and suspicious activity

● Working with SOC Engineers and other SMEs to operate Intrusion detection and prevention systems (IDS/IPS) such as SNORT and Sourcefire to analyze, detect worms and vulnerability exploit attempts

● Staying up to date with current vulnerabilities, attacks, and countermeasures Besong Pent Achuchoh

(Tel) 202-***-**** *************@*****.*** Lanham, MD Pitch Tech Consulting Feb 2017 – July 2019

Desktop Support Specialist

● Resolved complex technical issues that arose on client computer using troubleshooting

● Effectively made recommendations to IT users on selection of hardware and software

● Successfully administered user accounts, Exchange mailboxes, and security and distribution

● Installed and maintained Windows and desktop software, service packs, patches, and anti- virus updates.

● Managed assets inventory and deployed desktop images to end users.

● Worked directly with HR dealing with New Hire Onboarding Process and trained

● Decreased laptop rollout deployment times by 50% by creating, documenting, and implementing updated load set for Windows 7 and Office 2010.

● Participated in revolving on-call schedule to provide 24/7 service to users

● Troubleshoot various technical issues dealing with printers, network, and phone systems

● Worked with third party vendors to resolve issues with hardware or software covered by annual maintenance agreements.

● Managed laptop and MacBook inventory and assisted in procuring new hardware, software and related supplies

● Provided support in setting up audio and visual technology for conferences and meetings.

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