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Administrative Assistant Call Centre

Location:
Johannesburg, Gauteng, South Africa
Salary:
R5000- R7000
Posted:
August 18, 2022

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Resume:

DETAILS

Address: ****/* ******* ******,

Naturena Ext 19

Date of Birth: 1996/10/16

Nationality: South African

Equity: African

Gender: Female

Contact Details:

Cell phone Number: 074-***-****

Email Address:

adr7ej@r.postjobfree.com

LANGUAGES

English,IsiZulu, SeSotho, SeTswana

SKILLS

• Exceptional verbal, written

and interpersonal

communication

• Microsoft Word

• Microsoft Excel

• Microsoft Power point

INTERESTS

• Reading

• Raising awareness on various

initiatives

• Athletics

• Cooking

REFERENCE

Name:

Rose Matsie

Cell Number:

081-***-****

PROFILE

Ruth is a very dedicated individual who is willing to go the extra mile where needed. Ruth is highly motivated and driven to accomplish and achieve required tasks even under an amount of pressure.

EDUCATION

Completed 2015: Matric

Institution: Immaculata Secondary School

Subjects Passed: English, Mathematical literacy, IsiZulu, Life Orientation, Business Studies and Economics

Completed 2014: Short Course

Institution: SABC Media Concepts

Course Passed: Certificate in Presenting and Voice over WORK EXPERIENCE

02/05/2019 – 30/04/2020

Company : Naturena Primary School

Programme: Learnership

Occupation: Administrative Assistant

Certificates obtained during learnership :

: MS Word

: MS Excel

: MS Powerpoint

Responsibilities:

• Operate the switchboard .

• Receive and assist visitors with enquiries on various matters brought to the school.

• Take down all the queries brought forward by the parents, resolve them and escalate the ones I could not resolve to my supervisor .

• Provide a weekly report of all the queries resolved or not resolved, all payment arrangements done, forfeited and honoured .

• Make sure that the admin office runs smoothly daily, keep relations with relevant stakeholders both internal and external as well as maintaining exceptional confidentiality, professionalism and working independently.

• Provide a report on the number of visitors received weekly and state the type of query.

RUTH TLHOPANE

Position:

Supervisor

Company:

Naturena Primary School 1

Name:

Serofe Molefe

Cell Number:

076-***-****

011-*******

Position

Administrator

Company:

ORT SA (Administrator Skills

Academy)

Name:

Phumla

Position:

Team leader

Cellphone Number:

073-***-****

• Receive cash payments from parents and issue out receipts.

• Verify paper work and records prior to capturing them on the system.

• Provide support to educators in terms of paperwork in making copies and capturing the necessary records.

• Verify and check study materials received by the school and make a report confirming that all is in order.

• Typing of weekly, monthly and other assessment papers as well as practicing confidentiality.

• Render all other administrative duties there is for the day.

• Process applications new learners making sure that relevant information is timeously delivered via SMS to all parents.

• Archive important documents for easy by the finance office, and the school principal .

Chief Albert Luthuli House TASA 08/02/2016-30/07/2016 Occupation: Call centre Agent

Responsibilities:

-Calling ANC supporters and members to help ANC to raise funds for the local, provincial and national

2016 - 2017

Leegra Marketing

Occupation : Promoter

Responsibilities :

-Promoting any product that the company required me to promote. 01/06/2018 – 31/07/2019

iTalk

Occupation : Call centre agent

Responsilities :

Calling people on behalf of the company to sell the cellphones on contract

2018 – 2019



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