Administrative Assistant Call Centre
Resume:
DETAILS
Address: ****/* ******* ******,
Naturena Ext 19
Date of Birth: 1996/10/16
Nationality: South African
Equity: African
Gender: Female
Contact Details:
Cell phone Number: 074-***-****
Email Address:
***********@*****.***
LANGUAGES
English,IsiZulu, SeSotho, SeTswana
SKILLS
• Exceptional verbal, written
and interpersonal
communication
• Microsoft Word
• Microsoft Excel
• Microsoft Power point
INTERESTS
• Reading
• Raising awareness on various
initiatives
• Athletics
• Cooking
REFERENCE
Name:
Rose Matsie
Cell Number:
PROFILE
Ruth is a very dedicated individual who is willing to go the extra mile where needed. Ruth is highly motivated and driven to accomplish and achieve required tasks even under an amount of pressure.
EDUCATION
Completed 2015: Matric
Institution: Immaculata Secondary School
Subjects Passed: English, Mathematical literacy, IsiZulu, Life Orientation, Business Studies and Economics
Completed 2014: Short Course
Institution: SABC Media Concepts
Course Passed: Certificate in Presenting and Voice over WORK EXPERIENCE
02/05/2019 – 30/04/2020
Company : Naturena Primary School
Programme: Learnership
Occupation: Administrative Assistant
Certificates obtained during learnership :
: MS Word
: MS Excel
: MS Powerpoint
Responsibilities:
• Operate the switchboard .
• Receive and assist visitors with enquiries on various matters brought to the school.
• Take down all the queries brought forward by the parents, resolve them and escalate the ones I could not resolve to my supervisor .
• Provide a weekly report of all the queries resolved or not resolved, all payment arrangements done, forfeited and honoured .
• Make sure that the admin office runs smoothly daily, keep relations with relevant stakeholders both internal and external as well as maintaining exceptional confidentiality, professionalism and working independently.
• Provide a report on the number of visitors received weekly and state the type of query.
RUTH TLHOPANE
Position:
Supervisor
Company:
Naturena Primary School 1
Name:
Serofe Molefe
Cell Number:
Position
Administrator
Company:
ORT SA (Administrator Skills
Academy)
Name:
Phumla
Position:
Team leader
Cellphone Number:
• Receive cash payments from parents and issue out receipts.
• Verify paper work and records prior to capturing them on the system.
• Provide support to educators in terms of paperwork in making copies and capturing the necessary records.
• Verify and check study materials received by the school and make a report confirming that all is in order.
• Typing of weekly, monthly and other assessment papers as well as practicing confidentiality.
• Render all other administrative duties there is for the day.
• Process applications new learners making sure that relevant information is timeously delivered via SMS to all parents.
• Archive important documents for easy by the finance office, and the school principal .
Chief Albert Luthuli House TASA 08/02/2016-30/07/2016 Occupation: Call centre Agent
Responsibilities:
-Calling ANC supporters and members to help ANC to raise funds for the local, provincial and national
2016 - 2017
Leegra Marketing
Occupation : Promoter
Responsibilities :
-Promoting any product that the company required me to promote. 01/06/2018 – 31/07/2019
iTalk
Occupation : Call centre agent
Responsilities :
Calling people on behalf of the company to sell the cellphones on contract
2018 – 2019
Contact this candidate