Administrative Specialist

Sylvia Ortiz

*** ****** ******, ****** ******, NY 10301, 347-***-****, ******.********@*****.***

SUMMARY – I am currently retired and looking for part-time remote/home employment. I was previously an executive assistant with a wide range of experiences and accomplishments. These included:

Performed personal assistant and administrative support for senior level executives, including working thirteen years as the executive assistant to a chair of his own investment banking boutique; eight years working for the EVP/Head of Global Strategy at a large advertising agency; and six years working for a managing director/head of strategic resources in New York City for a large private philanthropy

Ran an office, including handling all facilities and general operations, choosing vendors, and negotiating contracts, purchasing office supplies and equipment, collaborating with contractors and builders, and approving plans

Supervised and had responsibility for hiring and training support/clerical staff

Participated in business development, marketing, and public relations programs

Organized and coordinated special events, including hosting, and serving as contact person

Arranged extensive travel, managed complicated itinerary schedules, and planned-ahead for internal and external events

Prepared expense reports and bank statement reconciliations, kept track of billable hours, and provided information for accounting department

Worked on Word, Excel, PowerPoint & Outlook projects

Conducted Internet research and wrote and edited reports

Coordinated qualitative research, helped recruit participants, and executed participant payment programs

Travelled to cities in the U.S. with large Hispanic populations, conducted and observed focus groups, and drafted research reports

Served as interpreter (English/Spanish)

Answered busy phones, read all e-mail, and kept track of messages with detailed information necessary for a timely response

Exercised independent judgment in making day-to-day decisions with minimal supervision and managed department issues that did not require department head approval

Continuously met critical deadlines and worked on time-sensitive projects

Coordinated calendar schedules, maintained record of billable client hours, processed timesheets and expense reports

Maintained relationships with senior clients and their support staff

Consulted with all necessary internal support departments

Kept organized files and client related contact information

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