Copyeditor, Administrative Assistant, & Consultant
Resume:
Jenelle Collins
Experienced and versatile copy editor, educator, consultant and overall team player
dedicated to quality assurance.
Phoenix, AZ
*******.*******.*****@*****.***
Your success is my goal. How we get there requires a combination of traditional and versatile strategies with trusted work ethic.
Currently, I would like to support teams and individuals seeking a strong copy editor. Along with a rare level of care and passion, I come equipped with the following skills: copy editing, consulting, writing, teaching, training, tutoring, customer service, sales, administrative assistance, and more. Quality assurance is key. Contact me to see what I can help you achieve! Authorized to work in the US for any employer
Work Experience
Copy Editor, Consultant, Owner
Collins & Co., LLC - Phoenix, AZ
February 2022 to Present
• Develop and maintain client relationships
• Collaboration, consulting, and administrative assistance
• Maintain quality assurance and quality control
• Copy editing, proofreading, research, writing, co-authoring, ghost writing, transcription
• Marketing, promotion, and public relations
• Training, education, facilitation, and team support
• Event planning
• Networking
• Compliance
• Client concierge and customer support
• Reception and answering services
Copy Editor
Gunning Global - Scottsdale, AZ
January 2022 to Present
• Copy editing, proofreading, transcribing and consulting
• Event planning assistance
• Collaboration
• Administrative assistance
• Research
• Public relations
Teacher
Glendale Union High School District - Glendale, AZ May 2010 to May 2022
• Curriculum design
• Course design, online and in-person
• Assessment literacy
• Copy editing and proofreading
• Communication and collaboration with multiple stakeholders
• Content, technical, and creative writing
• PLC (Professional Learning Community) Team Lead
• APA and MLA formatting
• Motivation, alignment, active participation, & retention
• Differentiated Instruction
• Accommodations and modifications
• Backward design and task analysis
• English, English Language Acquisition, Linguistics, Sociolinguistics, SEI
• Anchoring and scoring standardized assessments
• Remediation and enrichment
• Classroom management
• Chaperoned students
• Planned and facilitated international parent meetings Private Tutoring
Best American Teacher - Scottsdale, AZ
May 2016 to September 2016
• Lesson planning/design
• Formative and summative assessments
• Feedback, proofreading, and providing knowledge of results
• Online learning
• Active participation, student-centered learning, and retention
• International students, English Language Learners, English Language Acquisition
• College exam preparation
Data Collector
First Things First - Tempe, AZ
September 2009 to May 2010
• Attended training and acquired proficiency in data collection
• Used assessment tools with fidelity
• Maintained standardization
• Adhered to all academic and legal protocol
• Established positive rapport with all involved: superiors, trainers, researchers, parents, students, toddlers, and teachers.
• Traveled to multiple site locations
• Maintained accurate data collection as prescribed for an overall longitudinal study and external evaluation
Division Administrative Assistant
Waddell & Reed Financial Inc - Scottsdale, AZ
July 2005 to February 2010
• Started as a financial advisor assistant
• Transitioned to administrative assistant
• Promoted to division administrative assistant
• Pleasant, professional, and efficient reception and client concierge
• Supported advisors, Managing Principal, and all within company
• Processed all paperwork and orders
• Prepared and monitored all mail
• Maintained and organized mail room, supply room, and all office areas
• Operated and maintained all copy machines, printers, faxes, check processing and other equipment
• Assisted with human resources, recruiting, and employee training
• Copy editing, proofreading, transcribing
• Filing, record keeping, passing inspections, and assuring security
• Provided administrative support for Managing Principal
• Coordinated meetings and events for the Managing Principal, division, advisors and their clients Switchboard Operator & Teleommunications Specialist Qwest Communications and Arizona State University - Tempe, AZ September 2007 to December 2009
• Received and transferred all incoming calls for Arizona State University
• Handled calls for all campuses: Tempe, Downtown, West, and Polytechnic
• Handled all calls at all times often as the only operator with zero to low wait times for callers
• Courteous, professional, warm, efficient reception
• Accurate fielding and transferring of all calls
• Provided customer service and support to callers as needed
• Memorized extensions for thousands of offices, departments, and individuals within hundreds of colleges
• Maintained, cleaned, and tested Cisco telephones and other telecommunication equipment
• Updated, revised, designed, and created telecommunication maps such as access point maps for technicians
Education
Master of Arts in Administration and Supervision in Education The University of Phoenix - Phoenix, AZ
August 2014 to March 2016
Bachelor of Arts in Secondary Education
Arizona State University-Tempe - Tempe, AZ
August 2009 to May 2010
Bachelor of Arts in English Language and Literature Arizona State University-Tempe - Tempe, AZ
August 2006 to May 2010
Skills
• Teaching
• Classroom Management
• English
• Writing Skills
• Curriculum development
• Special education
• Behavior management
• Classroom experience
• Copy editing
• Proofreading
• Content creation
• Experience working with students
• Creative writing
• Special needs
• Toddler care
• Copywriting
• Tutoring
• Experience with children
• Content development
• Public Relations
• Marketing
• Presentation Skills
• Time Management
• Technical Writing
• Blogging
• Public Speaking
• QA/QC
• Email Marketing
• Digital Marketing
• Social Media Management
Languages
• English - Expert
• French - Beginner
• Spanish - Beginner
Awards
Achievement above All
February 2011
From its inception, the teacher-created and student-led club, "Rescue Rams," was destined for greatness. Seeing our students accept their well-deserved award was special, yet the impact on their community and their acquired skills were the real achievements. As a club sponsor, I trained, assisted, and facilitated students with:
• Animal rescue
• Pet care
• Veterinary science
• Meetings
• Club, school, district, and community events
• Leadership
• Community service and volunteerism, such as neighborhood dog washes and shelter trips
• Record keeping and compliance
• Donation collection and fundraising
• Project collaboration, teamwork, and active participation
• Results-oriented contributions to campus, community, society, and of course, our furry friends. Zony Award Nominee
January 1995
• Best-Supporting Actress Zony nominee for role as "Piglet" in The Valley Youth Theater's production of
"Winnie the Pooh Christmas Tail"
Certifications and Licenses
Teaching Certification
May 2010
ESL Endorsement
May 2010 to Present
Groups
St. Mary's Foodbank
Present
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