Danielle Harris
Cohoes, NY
*********************@***********.***
Work Experience
Team Leader/Trainer
Carrols Corporation, Burger King - Cohoes, NY
February 2018 to Present
I am currently is the process of being trained for shift leader.I can handle every aspect of my
duties.From customer complaints to counting inventory and making deposits and cash pulls.I am also
able to open the store without supervision.I have to keep up with daily promotions and informing
regular staff and also responsible for training new employees.
Server\floor manager
Gateway diner - Albany, NY
July 2014 to January 2018
Rotating stations, working on POS systems making cash,credit card transactions,scheduling. Greeting
customers serving customers very busy a lot of multi tasking.
Head Server/Assistant Manager
112Deli - Albany, NY
September 2009 to December 2014
Served customers I timely manor,took care of inventory,seating charts,took cash and credit
cards.Trained other employees,also prep food and cooked when needed,also did scheduling and
helped with payroll.
Manager
DunkinDonuts - Albany, NY
June 2003 to August 2008
Manager at Dunkin donuts, I had about three stores I was responsible for.My duties were
payroll,scheduling, training,inventory and stocking.Also working when we were short handed.
Server, cook,etc.Assitant manager
Bridge diner - Albany, NY
January 1994 to May 2006
Family owned restaurant I grew up in this place,my family always had restaurants.,When my
father's family came in the 1950's my grandfather opened the first.I learned everything hands on,
serving,cooking,short order cook,payroll,inventory,training,health department laws etc.Made me who I
am today I don't call off and I'm always on time you have no choice when your the only employee's.
CNA
Loretto nursing home - Syracuse, NY
1999 to 2002
Residential care I have worked hospice,dementia,rehabilitation. Used adaptive equipment for each
different patient.Became familiar with medical terminology and the importance off following different
instructions especially working in rehabilitation centers.
Education
Cna in Nursing
LorttoNursinghome - Syracuse, NY
1999 to 1999
Highschooldiploma in Accounting buisness,
Hghs - AlbanyNy
1997 to 1999
Skills
• Familiar with alot of medical terminology because of my children having disabilities.I grew up in a family
run restaurant I was taught everything here.To be responsible you have to choice when your the only
cook,or server in your own business you have to suck it up and come to work.I pick things up very easy
I just need a visual.I also get along with the public and sometimes that's not easy.Im also familiar with
Microsoft office,excel and data base entry. (10+ years)
• Crew Member
• Customer Service
• Fast Food
• Food Service
• Key Holder
• Shift Lead
• Shift Supervisor
• Team Member
Certifications and Licenses
Safe serve certified
September 2018 to Present
Learned about food borne illnesses,how to properly sanitize things.Not to cross contaminate food,
temperature,s food needs to be kept at.
CNA
Expired years ago.I haven't put enough hours in,this has to be done at a hospital or nursing home.I still
have the skills and experience, due to caring for my children with disabilities both physical and mental.
Assessments
Cooking Skills: Basic Food Preparation — Proficient
February 2019
Preparing food, using cooking equipment, and converting ingredient measurements.
Full results: https://share.indeedassessments.com/share_to_profile/
a0cf1851aa19b42490be4f119a3c3253eed53dc074545cb7
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
Groups
Parent to parent
August 2011 to Present
I joined to be a parent advocate because of the struggles I had with my children being disabled.It feels
good to be able to network about this thing's alot of people don't realize they have these resources.Its
like being the disabled child's voice, we also as parents give each other support, that we often
neglect.Theres also workshops and events that are held monthly to keep us all in the Lupe of things.