Services Assistant Front Desk
Resume:
MELVYN COLE
To secure a position that utilizes my talents in of ce support and customer service in banking, nancial, IT and communications industries. I welcome the opportunity to work in a dynamic, challenging arena that encourages professional growth and advancement. 235 South Harrison St #319
East Orange, NJ 07018
melvyn *****@*****.***
Work Experience
Carlyle — Global Workplace Services And Facility Management BDO, Greenkey Resources — Mailroom And Facilities Management 11/2016 to Present, New York, NY
The Carlyle Group Office Services And Facilities Management Office Services Assistant
(July 2016) Green key Resources ( August - Present ), *Offical hire November 2016 New York, NY
Mail runs and general distribution
Maintaining copy rooms throughout facility
Pantry, conference room upkeep and office supply distribution. Building and binding documents for distribution
Assists with boxes and light interoffice moves
Prepare office space and workstations for new hires
Assist with general appearance of office, including walk around, compiling checklist maintenance issues, and placing maintenance request with vendors and building management
Special projects as needed by management
05/2016 to 05/2016, New York, Ny
BDO, Greenkey Resorces
Mail Room And Facilities Management
Office Services Assistant
Tarter, Krinsky & Drogin, Greenkey Resources — Of ce Services & Facilities Management
Cohn Reznick, Adecco Staf ng — Mail Room And Facilities Management May 2016, New York, NY
Mail runs and general distribution.
Processed out going mail [ through Pitney Bowes ] using US postal retail svcs including electronic certified.
Used UPS World Ship and their shipping and logistic services Used hand held to process electronic signature for express couriers. Used online svc to process messenger pkgs [ called message center for pick up ]. Used Bryna to process incoming/ outgoing pkgs, track BDO internal equipment exchanges and assigned hardware, logged in electronic certified and codify reports. Special projects as needed by management
02/2016 to 03/2016, New York, NY
Tarter, Krinsky & Drogin Mail Room And Facilities Management Office Services Assistant
(February- March 2016 ) Green key Resources, New York, NY Mail distribution and express courier packages, conduct mail runs. Record, file management and allocation
Scanning, binding legal documents
Maintain copy rooms throughout facility
Pantry, conference room upkeep and office supply distribution Special projects as needed by Facility management
09/2015 to 01/2016, New York, NY
Office Services Office Services And Facilities Management 09-201*-**-****
Office Services Assistant
Pantry / conference room upkeep
Supply area upkeep and maintenance
Assisted in major realignment of mailroom function and structure Lloyds Banking Group, Adecco Staf ng — Facilities Management and Mailroom operations
Gilbney Anthony & Flaherty, Adecco — Of ce Services And Facilities Management
Columbia University Press, Addecco — Of ce Services And Facilities Management
Mail and package dist to all floors
Mail and package processing dist
Assisted in major layout and move into new office
Special projects as needed by Facility management
09/2014 to 05/2015, New York, NY
Office Services Assistant
09/2014-05/2015
Mail distribution, and express courier packages, conduct mail runs Use hand scanners for mail signatures and download into desktop accompaniment Pantry upkeep and office supply distribution
Maintain Copy rooms throughout facility
Special projects as needed by Facility management
05/2014 to 08/2015, New York, NY
Office Services Assistant
05,201*-**-****
Mail distribution, and express courier packages, conduct mail runs Route special packages and correspondence from messenger center and post office Pantry upkeep and maintenance
Special projects as needed by management
05/2013 to 07/2014, New York, NY
Office Services And Facilities Management
Office Services Assistant
05-2013 to 07-2014 New York, NY
Mail distribution, and express courier packages, conduct mail runs, front desk Geocomp — Inspector
NYB Mellon/ Drefyfus, Adecco — Of ce Services And Facilities Management JMP Chase CHASE-Works — Research Analyst
Tabush IT — Help Desk
Route special packages and correspondence from messenger center and post office Pantry upkeep and maintenance
05/2015 to 07/2015, New York, NY
Inspection and monitoring
Initiated Seismic monitoring services through live or remote function. Using various analytics through Blast ware, iSite for the detection and analysis of exceedance levels, set and determined by construction mandates and project guidelines, also to generate reports and accrue data consolidation of such results. 09/2014 to 10/2014, New York, NY
Office Services And Facilities Management
Office Services Assistant
09/2014 to 10/2014, New York, NY
Corporate Banking
Customer Services
Office Services/ Facilities
Special projects as needed
10/2011 to 05/2012, Bklyn, NY
Worked as part of Quality Control for Chase's Independent Foreclosure Review project in conjunction with the Federal Government the OCC. Analyzed complaint forms for possible injury to borrowers during the foreclosure or modification process.
Coordinated the distribution of research findings to underwriters/management for review, revision and referral to other work streams. Production Apps [Research Platforms]: MSP, I-Vault, LPDD,HL Federated, VLS, 06/2010 to 07/2010, New York, NY
Provided assistance to clients with computer software, hardware and system problems. Monitored in-house alert systems for clients. Analyzed complaint forms for Education
Metropolitan College Of NY — BPS Business Management TCI College Of Technology — Certi cation in N+
possible injury to borrowers during the foreclosure or modification process. Created tickets for technical issues via phone or email. Initiated troubleshooting procedures through remote access programs.
Access PC from Home/Logmein
Add/remove user account and distro groups, add printers, anti-virus renewal Blackberry activation/issues, white/ black list address, contacting ISP, forwarding emails,
map network drives
Postini/Barracuda user issues/setup, spam issues, slow PC, setup Outlook/Entourage, setup user with Employee's mailboxes, password reset 09/1994 to 06/1998
06/2010 to 08/2010
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