Address:
C-** **ft road, Molar band Extension, Badarpur border New Delhi 110044
Phone
Email:
************@*****.***
Arnav Singh
Team Manager Operations
Lead Generations (Outbound)
Summary
Team management
Team Handling
Leadership
New Client Acquisition
B2B sales
Skills Highlight
Team Manager in sales with 4+ years of experience as Team Leader and supervising sales staff, and planning and implementing sales strategies nationwide. Successfully managed Inbound and Outbound sales marketing campaigns worth $1 million USD, while leading a team of 50+ creative telecaller and 3 to 4 Team Leader & Quality Team sales staff. Seeking to bring my proven record of team leading and launching successful marketing campaigns into filling a senior sales management position.
Client Relationship management
Sales Management
Revenue Generation
Counselling Sales
Expansion Business Devolvement
New Client Acquisition
B2B sales
Experience 4+ year
15th Oct-2017 to till 10th Oct-2018
Customer care executive • sales Department • (Mas Callnet Pvt Ltd)
28-Dec-2018 to 15 March-2019
Inside Sales Executive • Business Development (Creating sales Leads) <> (Navigant Technologies Pvt Ltd)
26-March-2019 to till 01 Sep-2021
Team Leader • (Navigant Technologies Pvt LTD)
29 September -2021 to till 20th Jan-22
Team Manager Operations • (Navigant Technologies Pvt LTD)
Enhance the company revenue by aggressively focusing the operations growth and negotiating the sits size/range by the clients.
Accomplishments
10th pass out from Hari vidya Bhawan CBSE board (2014), New Delhi
12th pass out from cosmos public school CBSE board / NIOS (2017), New Delhi
BACHELOR OF ARTS (POL, Science & History) Swami Vivekanand Subharti University. Meerut (U.P) ( 2019)
Pursing Final Year.
Education
Worked in matric management environment with oversights of division manager level. "Operations, sales. Finance, human resources, safety and compliance.
Devised processes to boost long term business success and increase profit levels.
Formulated processes to improve assistance to support groups, resulting in reduction of downtime of financial loss.
Identified and resolved unauthorized. Unsafe ineffective practices.
Investigated and resolves departmental non-conformances.
Collaborated with process owners to refine procedures. Devise best practices and correct quality audit findings.
Planned and resolved personnel and logistics for operations component exercise resulting in highly trained personnel ready to quickly in critical roles.
Handing client Behalf of the Organization.
Focusing the Profit & loss. Dealing accordingly For the Process.
Handling the Organisation huddles from the client side on daily basis scheduled calls.
Motivating the TLs and Staff for towards the monthly Targets.
Handling the billing managements.
Continuously monitoring the teams “performance” Suggest and implement strategies to enhance productivity.
Responsible of managing attrition across assigned Team prepare and publish report on daily team performance.
Using the knowledge of the market and competitors, identify and develop the company's unique team performance.
Create an inspiring team environment with an open communication culture.
Delegate task and set deadlines.
Oversee day to day operations.
Monitor team performance and reports and metrics.
Discover training needs and provide coaching.
Responsibilities