Customer Service Legal Assistant
Resume:
Jordan Valliere
Leominster, MA *****
***************@*****.***
I am a hard working individual who has worked in many fields. I am a fast learner and apply myself to any and everything.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Legal Assistant
Bodanza and Bodanza - Leominster, MA
May 2022 to July 2022
I was a legal assistant. responsible for typing up motions, summons, answering office calls. Sending clients emails, obtaining information from clients and other sources for clients cases. Requesting official documents for clients as well as sending faxes and assisting in discovery. I recently left this position for family reasons.
Veterinary Technician
Concord Animal Hospital - Concord, MA
February 2022 to April 2022
Concord Animal Hospital is a general practice office, therefore, here I did more day to day appointments with DVMs. I saw patients with doctors, held animals for vaccines, blood draws, and physical exams. Made call backs to clients about their animals test results and answered any other questions they may have. Scheduled appointments, surgeries, and grooming appointments for clients as well. I also monitored animals under general anesthesia, dispensed medications as needed and did post op care. Waitress/Server
Legends Bar and Grill - Fitchburg, MA
August 2021 to March 2022
When I was employed at Legend's Bar and Grill, I was in charge of greeting customers as they entered the restaurant as well as showing them to their table. I took drink orders to help servers if the floor got busy. I answered phones and took take-out orders and put orders into the computer system. I cashed tables out as well as cashed pick up orders out. I restocked behind the bar, bust tables and cleaned behind the bar at the end of the night.
ICU Veterinary Technician
Wachusett Animal Hospital and Pet Retreat - Westminster, MA May 2020 to January 2021
I worked in a high stress, fast paced work environment in the ICU at a veterinary hospital. I was responsible for in patient care as well as emergency patients, triage etc... processing blood work, x-rays, assist DVM in appointments as well as IVC placement. I have anesthesia monitoring, post surgery care as well as venipuncture experience. Also responsible for taking in depth patient history from owners as well as calling other hospitals for records. Filling medications, administering medications as well. Bank Teller/Customer Service
Digital Federal Credit Union - Littleton Common, MA March 2018 to April 2020
I was responsible for performing banking needs for customers as well as answering questions, and answering phone calls to the branch. I scored exceptionally high on many blind customers coming in and later rating my customer service and ability to do the task asked of me. Pet Care Associate
Central Animal Hospital - Leominster, MA
April 2017 to December 2017
As an employee at Central Animal hospital, I was expected to feed and exercise both hospital patients, pre and post operation patients as well as animals boarding with us. I had to read records and veterinary notes on specific medications to dispense to the animal and what specific diet required. I was in charge of cleaning animals dishes, the floors of the kennels, the kennels where the animals stayed, countertops. Re-stock food as well as supplies for veterinary technicians and veterinarians. I was able to assist technicians in taking x-rays of animals. I worked 40+hours a week as well as staying late to assist technicians at the end of the night dispense medications to the patients. I also had to call and conform appointments with patients as well as make calls for the doctors about current statuses of their animals. I also would answer phones when the office was short on staff. I had to cut down hours and then stop working here because they needed me for both morning and night hours which cut into my class schedule. Customer Service Associate/cashier
Hannaford Supermarket - Leominster, MA
April 2015 to November 2016
As an employee at Hanford Supermarket, I was trained to bag groceries for customers and assist them to their vehicles if needed. After about a month in this position, I was trained to be a cashier/customer service associate. I was expected to assist any customer in any question concerning the location of a certain product. I was awarded customer service star for outstanding customer service while employed at this establishment and I am very thankful for the lessons learned in my first job. Education
High School Diploma
Leominster High School - Leominster, MA
2016
Certificate in Criminal Justice
Mount Wachusett Community College - Gardner, MA
Skills
• Self-motivated (10+ years)
• Team player
• Strong written and verbal communicator
• Patient
• Upbeat and energetic
• Strong attention to detail
• Veterinary Technician Experience
• Animal Care
• Babysitting
• Veterinary Assistant
• Hospital Experience
• Front Desk
• Medical Imaging
• Animal Restraint
• Critical Care Experience
• Laboratory Experience
• Pet Grooming
• Kennel Experience
• Pet Care
• Computer Skills
• Animal Handling
• Patient Care
• Time Management
• Triage
• Medication Administration
• Pet Sitting
• Vital Signs
• Phlebotomy
• Equine Experience
• Dog Handling
• Venipuncture
• ICU Experience
• Typing (4 years)
• Phone Etiquette
• Medical Records
• Anatomy Knowledge
• Cash handling
• Microsoft Excel
• Customer service
• Laundry
• Meal Preparation
• Food Preparation
• Leadership
• Windows
• Data collection
• Patient service
Certifications and Licenses
EMT
I have recently passed my EMT practical.
Assessments
Customer focus & orientation — Highly Proficient
January 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am CPR certified
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