Project Manager Sales Associate
Resume:
KIMBERLY
BATES
***********@*****.***
Christiansburg, VA 24073
SKILLS
Cost Control
Client liaison
Project Scheduling
Excellent Communication
Active Listening
Planning and Coordination
Interpersonal Communication
Written Communication
Attention to Detail
Organization and Time Management
Decision-Making
Cultural Awareness
Problem-Solving
Teamwork and Collaboration
Self-Motivated
EDUCATION
West Virginia Department of Graduate Studies
Charleston, WV
Master of Science (not completed): Industrial Engineering And Quality Control
University of Dayton
Dayton, OH • 04/1989
Bachelor of Science: Industrial Engineering
CERTIFICATIONS
Asbestos Hazard and Recovery Act (AHERA) Inspector Training
AFFILIATIONS
Commercial Real Estate Women (CREW)
Environmental Bankers Association
International Council of Shopping Centers
PUBLICATIONS
"Critical Thinking in Phase I ESA"-Globe Street.com September 24, 2013-Kimberly Houston (Bates) explores the importance of careful analysis and interpretation as part of a sound Phase I Environmental Site Assessment
"Pre-Foreclosure Assessment, Commercial Mortgage Insight' November-December 2009-After the market downturn, Ms. Houston (Bates) identified liabilities that could be incurred by a lender as a result of a foreclosure.
PROFESSIONAL SUMMARY
Experienced Senior Project Manager in the real estate due diligence profession gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service. Talented Senior Project Manager with excellent client oversight and issue resolution talents. Dedicated to detail-oriented leadership and goal-oriented planning. Multi-tasking leader well-known for successfully taking a project from the initial stages to completion. Highly skilled and educated with a positive demeanor. Well versed in time management, planning and deployment. Enthusiastic Project Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of report review and writing and training in technical writing. Motivated to learn, grow and excel in the corporate environment. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure executive-level Project Manager position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
WORK HISTORY
Partner Engineering And Science, Inc.- Los Angeles, CA - Senior Project Manager
Christiansburg, VA • 08/2017- 06/2022
Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
Created and implemented training company-wide on specific client scopes.
Technical review and writing of reports for clients.
Management of multiple projects from initiation to completion
Client consultation and utilization of problem solving tactics to improve outcome.
Maintained strict budgetary control on projects ranging from $4,500 to $250,000.
Developed project plans and managed project scope using methodologies and working with project teams to track costs and control expenditures without sacrificing quality
Directed offsite team design, transition and standardization of inspection+ processes, resulting in maximized team resources and management
SunTrust Banks, Inc. NYSE: STI - Senior Environmental Risk Assessor
Charlotte, NC • 04/2016 - 07/2017
Gathered information on nearby properties to compare and help make value determinations on properties.
Remained current on local areas through actively researching and garnering understanding of community values.
Produced reports with detailed valuations.
Maintained current understanding of lender requirements and documentation guidelines.
Documented condition and special features to provide accurate estimations.
Prepared descriptions of property for use in transactions or official records.
Partner Engineering - Sales Associate- Principal
Charlotte, NC • 02/2008 - 04/2016
Engaged with customers to build rapport and loyalty.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Maintained customer satisfaction with quick and professional handling of product returns.
Solved customer challenges by offering relevant products and services.
Increased sales by offering advice on purchases and promoting additional products.
Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Provided positive first impressions to welcome existing, new and potential customers.
Enhanced product presentation and promotional material displays, working alongside retail representatives.
LandAmerica Financial Group - Project Manager
Charlotte, NC • 03/2000 - 01/2008
Developed and initiated projects, managed costs and monitored performance.
Met project deadlines without sacrificing build quality or workplace safety.
Updated operational methods and oversaw accounting procedures for improved efficiency.
Maintained compliance with regulatory parameters in complex projects with overlapping policies.
Made decisions independently and collaboratively on project-related challenges.
Maintained clear communication with precise technical writing to document and inform critical processes.
Managed projects from procurement to commission.
Identified plans and resources required to meet project goals and objectives.
Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
Accelerated progress by continually reviewing performance, budgets and project timelines.
Achieved project deadlines by coordinating with contractors to manage performance.
Planned, designed and scheduled phases for large projects.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Facilitated communication between internal personnel, contractors and vendors for project cohesion.
Drove team success through shared vision and recognition of quality performance.
URS Corporation - Project Manager
Charlotte, NC • 09/2000 - 09/2003
Maintained relationships with material vendors to lower costs and diversify capabilities.
Developed and initiated projects, managed costs and monitored performance.
Met project deadlines without sacrificing build quality or workplace safety.
Gathered information on nearby properties to compare and help make value determinations on properties.
Remained current on local areas through actively researching and garnering understanding of community values.
Inspected new and existing properties and noted distinctive characteristics.
Documented condition and special features to provide accurate estimations.
Maintained current understanding of lender requirements and documentation guidelines.
Produced reports with detailed valuations.
Took photographs of interior and exterior of buildings to properly document features and conditions.
Inspected property thoroughly and detailed condition in writing.
Checked previous descriptions, certifications and official documentation against current condition of property.
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