Clodin NKambin Mbieh
***********@*****.***
PROFESSIONAL SUMMARY
Skillful scrum master offering over five years of experience and knowledge in agile techniques and best practices while working in US and European remote-based corporate companies. Excellent ability in organizing and strengthening teams to be more efficient by promoting a collaborative environment that fosters self-organization, cross-functionality, and a problem-solving mindset amongst scrum teams. Detail-oriented, collaborative, and self-motivated to drive projects from start to finish as part of a dynamic team. My drive for success has, in return, enhanced my professional development. Well-versed in customer care, the importance of collaborating, and successful in achieving metric goals while maintaining high levels of quality productivity. Also, with my personable and well-diverse background, I can work and communicate well in different environments while contributing to any task effectively. I strive to advance my team's agile skills for fast-track project delivery, learn new skills, and take on additional challenges for professional advancement. ACADEMIC HISTORY
Certified professional Scrum Master (PSM1)
Dipoloma in Excel from the San Antonio diocese Kumba Cameroon.
Diploma: Licensed vocational nurse at cyber Tex institute of technology Austin Texas .
B.A in History at the university of Buea.
Diploma in English language university of Buea Cameroon. AREAS OF EXPERTISE
Agile Planning
SDLC
Mentoring, coaching & Leadership
Facilitate meetings
Time Management
Data & Metric Reporting (using
smartsheet gantt feature and JIRA’s
report’s feature
Basic Accounting Functions /budgeting
Risk mitigation planning
Conflict resolution skills
Excellent Presentation & Delivery
Communicates Effectively professionally
and regularly with clients, partners, and
the development team
Strategic Thinking & Planning
Organized & Resourceful
Self-motivation and the ability to stay
focused in the middle of distraction
Project Management
Agile Frameworks - Scrum, Kanban, XP,
Scaled Agile Framework methodology
Google Workspace or a similar suite of
productivity
Knowledge of Agile tools (JIRA,
Smartsheet, mural, miro, and Confluence
Servicenon
Azure DevOps tool
Microsoft Office Applications
Google workplace
Quality Assurance
Ethics, Integrity, Confidentiality
AWS environment
Decision Making
Organized & Resourceful
Working in a fast-paced environment
Ability to adapt to a changing
environment
SR. SCRUM MASTER AOL PLATFORM Remote Jan 2021 – Present Facilitate and coach agile routines and ceremonies in a SAFe environment, including daily scrum to a three teams
Conducted Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.
Create reports to optimize business values by modifying the ServiceNow Scrum Master dashboard to capture task in the planned vs actual hours table
Facilitate scale planning for the teams, including pre-planning preparations, PI planning events, and representing the team in scrum of scrums.
Coach teams through an agile transformation using the ADKAR model. Implemented JIRA reporting filters/configurations, dashboards, and workflows, to show productivity in our two-week Sprints, which optimized production performance by 2 hours each week and produced earlier project deliveries to customers.
Decreased operational defects, which elevated a large number of tickets being submitted for issues, improved efficiency by 30 percent
Facilitate problem-solving sessions with my teams using the Fishbone diagram Provide visibility to the team's goals and delivery plans using pair programming and swarming techniques. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) daily. Communicated the progress to senior management through 'Burndown Charts' in JIRA Providing real-time administrative access in JIRA to provide updated project milestones, deliverables, dependencies, risks, and issues, communicating across all levels of the organization Monitored the workload quality & production through metrics velocity reports in JIRA and mentored the team through the project management processes.
Implementing resource capacity management best practices Successfully coached the team to a high-performing state through collaboration and relentless focus on continuous improvement.
Facilitate discussions, decision-making, and conflict resolution within and across teams concerning dependencies.
Developed and followed an agile project management plan (Agile Ceremonies). Facilitated build requirements log (product backlog).
JR. SCRUM MASTER GMX Remote Oct 2016 – Dec 2020 Responsible for implementing filters in smartsheet to allow shareholders and our Product owner to have access to real-time visibility of our progress
Sending out daily calendar notifications via smartsheet to ensure the team is staying on schedule with releases
Working in smartsheeting using the Gantt feature to review charts and task dependencies Responsible for following established policies and procedures Reviewed and verified modifications made in smartsheet Managed SDLC effectively and efficiently with high-volume tasks and strict deadlines Work with a team of architects, developers, infrastructure engineers, and database administrators to facilitate the agile team in large-scale data migration efforts Coordinate with the business analyst, developers, QA lead, and release manager to ensure proper end to end-user testing and approval(s) are met throughout the (SDLC) and before launching. Investigated impediments, coached the scrum team on removing impediments, and prioritized and performed necessary follow-ups to resolve issues quickly. Monitoring different queues for pending work and reassigning tasks if needed Helping Sr. Scrum Master, the product owner, and the development team to achieve customer satisfaction Professional References Upon request