Data Entry Front Desk

JIMENA RODRIGUEZ

P 713-***-**** E **************@*****.***

OBJECTIVE

EDUCATION

• To obtain a position that will enable me to use my strong organizational skills, customer service and management skills to improve customer satisfaction.

Associate in Hospitality

University of Houston 2015-

2019

High School Diploma Cypress

Lakes High School 2012-2015

KEY SKILLS

• STORE MANAGEMENT FOR OVER

TWO YEARS

• INVENTORY MAINTENANCE AND

UP KEEPING

• RECEIVING AND RETURNING

INVOICES TO MERCHANT

ACCOUNTS

• SAFE DEPOSITS AND ASH

GROOMING

• ONLINE STORE ORDERS

FULFILLMENTS AND CUSTOMER

CARE

• STORE KEY HOLDER

• FILE GROOMING

• IN STORE UTILITIES AND

MATERIAL ORDER

• EXCEL SPREADSHEET MONTHLY

ACCOUNTABILITY UP-KEEPING

• EMAIL CORRESPONDENCE TO

VENDORS AND COSTUMERS

• INDABA, DAZZLE, UPS WORLD

SHIP, SHIPPING

• RESPONSIBLE FOR MATERIAL

HANDLING AND IN STORE DISPLAY

EXPERIENCE

Treatment, Billing and Insurance Coordinator

Under My Pillow Pediatric Dentistry

March 2021 to Present

- General Office responsibilities

- Verify insurance and call outstanding insurance claims

- Schedule appointments, contact patients and following-up

- Presenting treatments plans/ estimates

- Collect and post payments and record receipts

- Work aging reports to ensure all claims are paid properly

- Submits dental claims to insurance companies online, by mail and by fax.

- Appeal non-paid procedures by either calling or sending a narrative

- Coordinated events outside of the practice to help promote the practice.

- Manage income patient inquiries, ensure co-pays and outstanding balance are collected.

- Private, PPO and Medicaid

- Curve Hero Knowledge

Treatment Coordinator/ Receptionist

Serenity Dental

February 2020 to March 2021

- Greet and check in patients in a friendly manner.

- Maintain a full schedule of patients daily.

- Get full breakdown verification of insurance.

- Process and following up with claims

- Assist patients with understanding and accepting their clinical diagnosis.

- Calculate fees for dental treatment.

- Coordinate financial agreements for the patient's financial responsibility of dental treatment.

- Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.

- Support the front desk staff members by fulfilling patient care responsibilities.

- Present Treatment Plan

- Check and respond to voicemails and emails left for the office.

- Assist with other office duties as requested or needed.

- Work with open Dental

- Open Dental Knowledge

Supervisor: Dystinee Villacosta

Qualifications:

- Dental front office experience.

- Versed in Open Dental.

- Bilingual (Spanish)

- Excellent customer service skills.

- Professionalism in all aspects of job.

- Strong interpersonal and relationship building skills.

- Ability to multi-task and work in a fast-paced environment. Event Coordinator

Houston Event Planning/ Signature Manor

August 2019 – February 2020

- Data Entry.

- Create Proposals, Quotes, Contracts, Layouts, Agreements, Etc.

- Filing & Archiving Present & Past Events.

- Follow-Up on Inquires.

- Client Surveys.

- Vendor coordination and agreements.

- Assist with event details and event closeouts.

- Assist with staffing all events both internal & external.

- Assist with marketing to companies and organizations.

- Set up the casino parties, events, weddings, and other corporate events

- Run necessary errands, research, office chores, create documents, and answer questions and telephones.

- Reports to a supervisor or manager.

- Search Engine Marketing & Social Media Marketing.

- Mail-out/Pick-Up Payments.

- Assist with Casino Dealers:

- Hire, Train, & Staff Dealers.

- Confirm Dealers and staff for the day of the event.

- Manage the event or casino parties.

- Track staff histories and performance.

Lead on-site design and décor installations of weddings Dream Decors Design House

March 2018- June 2019

- Plan, design, coordinate and execute high-end luxury weddings and may events in the Houston, Austin, Dallas, and San Antonio Area

- Work with silk and real flowers

- Correspond with a potential client over the phone, schedule in- person consultations and respond promptly to all event inquiries

- Complete proposals and site visits, design meetings, and contracts

- Lead on-site design and décor installation of weddings, corporate or other social events

- Event set up and break down the experience

- Bring fresh ideas, creativity, and artistic

- Experience with South Asian wedding design and décor Manager/Key Holder

Monster Text Book

April 2016- August 2018

- Store management for over two years

- Inventory maintenance and up keeping

- Receiving and returning invoices to merchant accounts

- Safe deposits and ash grooming

- Online store orders fulfillments and customer care

- Store key holder - File grooming

- In store utilities and material order

- Excel Spreadsheet monthly accountability up-keeping

- Email correspondence to vendors and costumers

- Indaba, Dazzle, UPS World ship, shipping

- Responsible for material handling and in store display

Contact this candidate