Data Entry Medical Billing
Resume:
Alma Hernandez Moreno
Medical office specialist
San Antonio, TX 78213
**************@*****.***
A committed medical office specialist with over 10 years' experience working in a clinical setting. Seeking a change into a new role that supports customer relationships and health care services. Authorized to work in the US for any employer
Work Experience
Medical Office Specialist
Cardiology Clinic of San Antonio Stone Oak - San Antonio, TX July 2018 to Present
Managed all front office functions including patient relations, check-in/check-out, scheduling, insurance verification.
Retrieved medical records and entered patient information into EMR: ECW (eclinical works) Collecting patient co-pays and assisting billing with collection of patient balance including daily reconciliation, voiding and refunding of payment, invoice collections Increased upfront cash collections 12% over budget in 2022. Routing calls to the correct department i.e. secretaries, nurses, medical records. Generated New Patient appointments from phone calls and referrals. Scheduled imaging, radiology, and surgery procedures such as heart catheterizations, implant loop recorders, echo and nuclear stress tests, US,CTA,MRI, etc. Medical Office Specialist
Partners in Primary Care-Humana - San Antonio, TX
April 2013 to December 2017
• Perform all aspects of front desk from initial greeting of patients, appointment scheduling, check in and out, collection of monies, answer phones, filing, and daily cash and credit reconciliation
• Managed provider's monthly membership report, ensure new patients are scheduled in a timely manner. Assisted with membership growth, marketing events, and developed independent agent relationships for market growth.
• Distributed fax and mail correspondence according to HIPAA guidelines and company procedure to physicians, medical offices, and support staff.
• Cross trained in referrals/authorization and behavioral health.
• Scanning of all incoming correspondence and faxes into EMR for multi physician office. Medical Records Clerk
Alamo City Medical Group
December 2010 to April 2013
• Managed the release of medical information to governmental agencies, insurance companies, and attorneys in keeping with HIPAA policy and governing laws.
• Maintained, tracked, and purged medical facility records according to state and federal retention laws.
• Processed requests for Release of Information, Subpoena for Court Hearings and Trials, and provided non-confidential information to outside facilities
• Conversion of data from paper medical record charts to electronic charts
• Verified Workers Compensation injuries and obtain authorization for additional services. Home Health Aide
Abbie Healthcare
July 2010 to December 2010
• Supported patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands.
• Assists patients by providing personal services, such as, bathing, dressing, and grooming. Education
Bachelor's degree in Psychology
University of Texas at San Antonio - San Antonio, TX August 2019 to December 2021
Associate in Science (AS) in Biology
San Antonio College - San Antonio, TX
August 2015 to June 2018
High school diploma in Diploma
Louis W. Fox Tech H.S. - San Antonio, TX
Skills
• 58 WPM (7 years)
• EMR (7 years)
• eClinicalWorks
• Insurance Verification
• Medical Records
• Medical Scheduling
• Medical Office Experience
• Anatomy Knowledge
• Clerical Experience
• HIPAA
• Medical Terminology
• Phone Etiquette
• Transcription
• Employee Orientation
• Microsoft Powerpoint
• Bilingual
• Workers' Compensation
• Event Marketing
• Primary Care Experience
• ICD-10
• Communication skills
• Customer service
• Continuous improvement
• Leadership
• Physiology Knowledge
• Training & development (4 years)
• Customer service (10+ years)
• Analysis Skills
• Microsoft Excel
• Typing
• Microsoft Word
• Triage
• Computer literacy
• Computer skills
• Microsoft Office
• Spanish
• HCPCS
• Math
• Documentation review
Languages
• Spanish - Fluent
Links
https://www.linkedin.com/in/almahernandezm
Assessments
Medical terminology — Highly Proficient
June 2022
Understanding and using medical terminology
Full results: Highly Proficient
Typing — Highly Proficient
July 2022
Transcribing text
Full results: Highly Proficient
Data entry: Attention to detail — Expert
July 2022
Maintaining data integrity by detecting errors
Full results: Expert
Early childhood development — Proficient
July 2022
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Medical receptionist skills — Highly Proficient
June 2022
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Recruiting — Proficient
July 2022
Managing the candidate sourcing and selection process Full results: Proficient
Attention to detail — Proficient
July 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
HR: Compensation & benefits — Proficient
June 2022
Knowledge of compensation and benefits programs
Full results: Proficient
Analyzing data — Proficient
July 2022
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient
Written communication — Proficient
July 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Filing & organization — Proficient
July 2022
Arranging and managing information or materials using a set of rules Full results: Proficient
Verbal communication — Proficient
July 2022
Speaking clearly, correctly, and concisely
Full results: Proficient
Social media — Proficient
July 2022
Knowledge of social media techniques and analytics interpretation Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
Analytical skills
Customer resolution
EMR: Green Way & ECW
58 WPM typing speed
Microsoft Office Suite
Workers Comp Knowledge
3+ ALTA Spanish Language Proficiency
Medical Billing/Coding Proficient
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