Customer Service Store Manager

Ashley Reynolds

* **** ******* ****. ***. *** Columbus, OH 43230

********@****.***

J 330-***-****

SUMMARY

Store Manager with experience running $6.4M to $24M retail big box stores. I am seeking to secure a

position at a stable company in which I can utilize my skills and experience with an opportunity for growth.

HIGHLIGHTS

@ Budget Development & Forecasting @ Team Leadership & Training

@ Exceptional Customer Service @ Sales Management

@ Team Building @ Loss Prevention Management

RELEVANT EMPLOYMENT

Store Manager at Dick’s Sporting Goods, Columbus

2012-Present

@ Support the District Manager in conducting weekly meetings- Delivering quality reviews and setting

goals.

@ Analyzing the BSC monthly with my management and leadership team- Planning and setting goals for

the next months statistics.

@ Analyzing the stores P&L monthly- Reviewing controllable lines, making necessary adjustments, and

budgeting for the months to follow.

@ Hired, Trained, and Developed hundreds of employees throughout the district in various positions.

Certified Trainer at Panera Bread, Massillon

2008-2012

@ Assisted the store manager in the weekly inventory counts and the ordering of food and supplies.

@ Trained and Developed employees for various positions throughout the store.

@ Delivered exceptional customer service creating loyalty to our company and location.

EDUCATION

Kent State University at Stark, Canton

2010-2013

Studied Criminal Justice with a minor of Pre-Law and Business Management.

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