Pearl L Carranza
Executive Personal Assistant/Office Management, Administrative Assistant, Secretary, Book Keeper and Transaction Coordinator
El Paso, TX 79912
**************@*****.***
Committed and focused woman with a Psychology Associate's degree. Creative social media and office manager with 4+ years of experience. Skilled book keeping, secretary, and executive assistant manager experience for 7 years. 1+ year assistant transaction Coordinator.
Eager to expand my area of expertise, as well as gain the most from my potential and new opportunities.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Executive Assistant, Office Manager and Transaction Coordinator Team Juan Uribe Real Estate Services - El Paso, TX December 2019 to January 2022
Record keeping, schedule management, answer emails, documentation, oversee office supplies, run social media, assist in office work, accounts payable, bookkeeping, answer phones, collect payments, prepare and submit purchase/sale documentation, gather information and documentation from(the buyer, seller, or third parties), coordinate with all of the parties associated with their pending commercial, land, and other real estate transactions., set up new listings on websites, assist and mediate with all parties of (the sale/purchase) with the focus of easing the process by staying streamlined, organized, and (most of all) on-schedule to meet the Close of Escrow date to get funded, and Guarantee a smooth, successful deal from start to finish.
Office Manager
MiracleEar - El Paso, TX
June 2019 to August 2019
Manage the entire office, assist patients, customer service, fill out forms, file paperwork, verify insurance, inventory, schedule appointments, place calls for reminders, promotions, invitations, rescheduling, and cash handling. Clean and check hearing aid devices, assist the consultant to interpret to Spanish patients.
Assist weekly team meeting via video conference. Work with company computer system. Social Media Manager, Secretary, Book Keeper
Lalito's Auto Sales - El Paso, TX
October 2014 to April 2019
Bookkeeping of inventory, cost, sales, losses, investments, and tax paperwork regarding the business. Managed social media marketing and day to day activities to reach customers. Created, curated, and managed all published content for the business. Assist customers, worked sales, customer service, answered phone, cash handling, cleaned office.
Secretary, Book Keeper, Phone Operator
Reyes & Reyes Law Firm PLLC - El Paso, TX
October 2013 to October 2014
Respond to phone calls, assist clients, file paperwork, send out mail, fill out and file Social Security paperwork, utilized excel to keep track of social security checks and money coming in and out of the office. Posted
checks. Check client history folders. Organize and alphabetize client folders. Work the front desk and welcome the clients. Restock office supplies and paperwork sheets. Assistant Manager
Maverick Finance Co - El Paso, TX
September 2012 to May 2013
Make collection calls, work out in the field collecting payments, customer service, file paperwork, make contracts, give out loans, work with company computer system. Cash Handling. Head Cashier, Customer Care Rep
Mister Car Wash - El Paso, TX
March 2010 to September 2011
File and fill out paperwork, stock, inventory, cash out customers, make cashier schedules, clean lobby. Cash handling.
Education
Bachelor of Arts in Psychology in Psychology
The University of Texas at El Paso - El Paso, TX
August 2016 to Present
Associate of Arts in Psychology in Psychology
El Paso Community College - El Paso, TX
August 2010 to 2015
Skills
• Able to manage and implement Social Media Campaigns .Expert
• Document Control. Expert
• Customer Service Expert
• Leadership Skills .Expert
• Bookkeeping Experienced
• Microsoft Office ..Experienced
• Microsoft Exel ..Experienced
• Microsoft PowerPoint .Experienced
• Microsoft Outlook ..Experienced
• Cooperative .. .Expert
• Communication ..Experienced
• Bilingual Expert
• Accounts Payable (6 years)
• Scheduling (10+ years)
• Payroll (6 years)
• Billing (6 years)
• Quickbooks
• Typing
• Office Management (10+ years)
• Microsoft Office (10+ years)
• Microsoft Excel
• Data Entry (10+ years)
• Outlook
• Receptionist (10+ years)
• Accounts Receivable
• Calendar Management (10+ years)
• Personal Assistant Experience (6 years)
• Schedule Management
• Social Media Management
• Translation
• Car Wash
• Project Management
• Interpretation
• Accounting
• Microsoft Powerpoint
Languages
• English - Expert
• Spanish - Expert
Assessments
Office Manager — Proficient
September 2019
Scheduling and budgeting.
Full results: Proficient
Hotel Sales Manager — Highly Proficient
November 2019
Combining pieces of information to form general rules or conclusions. Full results: Highly Proficient
Retail Customer Service — Proficient
November 2019
Comprehending and responding to retail customer needs. Full results: Proficient
Working with MS Word Documents — Highly Proficient June 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Highly Proficient
Scheduling — Proficient
June 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient
Verbal Communication — Highly Proficient
June 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Customer service — Proficient
March 2022
Identifying and resolving common customer issues
Full results: Proficient
Sales skills — Proficient
March 2022
Influencing and negotiating with customers
Full results: Proficient
Administrative support professional fit — Proficient March 2022
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Administrative assistant/receptionist — Proficient February 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer focus & orientation — Highly Proficient
September 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Spreadsheets with Microsoft Excel — Familiar
June 2020
Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.
Full results: Familiar
Recruiting — Proficient
March 2022
Managing the candidate sourcing and selection process Full results: Proficient
Case management & social work — Proficient
March 2022
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Proficient
Attention to detail — Proficient
February 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Spreadsheets with Microsoft Excel — Highly Proficient April 2022
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Highly Proficient
Attention to detail — Proficient
February 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Office manager — Proficient
April 2022
Scheduling and budgeting
Full results: Proficient
Administrative assistant/receptionist — Proficient February 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work style: Professionalism — Expert
March 2022
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.