Referral Specialist Data Entry
Resume:
SIERRA
BROOKHOUSER
Round Rock, TX 78664
*****************@*****.***
SUMMARY
Motivated individual eager to apply time management and organizational skills to successfully fill the referral specialist role within the company. Frequently praised by peers/leadership as passionate, detail-oriented, and hardworking. Solid knowledge of medical terminology practices and regulations. Aiming to become a valuable asset and advance career within the industry.
Education
Associates in Business Management-2019
-I have taken some medical coding classes when I first began my college career so I have basic knowledge of it.
Experience
Prosperity Bank
Personal Banker/Notary 01/2019-Current
• Builds strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
• Partners with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions.
• Helps customers open and close accounts, apply for loans and make sound financial decisions.
• Exercises judgment when dispensing information to maintain confidentiality of sensitive information.
Coleto Creek Power Plant
Administrative Assistant 01/2018-01/2019
• Developed administrative processes to achieve organizational objectives and improve office efficiency.
• Directed customer communication to appropriate department personnel. 2
• Responded effectively to sensitive inquiries or complaints.
• Maintained accurate department and customer records. Olive Garden
Server 01/2017-01/2018
• Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Provided exceptional service to high volume of daily customers. YMCA of the Golden Crescent
After School Councilor 01/2016-01/2017
• Conducted group learning activities based on differentiated learning techniques.
• Assisted children with homework and grade-level appropriate studying techniques.
• Established trust with parents and administration while building strong relationships with children apart of the after- school program.
SKILLS
• Customer Service
• Financial Strategy Management Rapport Building
• Planning
• Organization
• Written and Verbal Communication Financial Processes Understanding
• Money Handling
• Creative Thinking
• Technologically Savvy
• Detail Oriented
• Basic knowledge of medical terminology
Contact this candidate