People is the foundation of any good company.

Leon Nguyen ********@*****.*** • 949-***-****

linkedIn.com/in/john-nguyen-80385511/ • Vernon, CA

Professional Summary

Seasoned and goal-oriented executive with extensive experience in directing operations of multi-location automotive facilities with analysis of ongoing performance and statistics to sustain competent accomplishments. Track record of leading, coaching, training, hiring, and developing teams, resolving customer concerns, and creating/executing short- and long- term metrics-driven sales plans. Skillful in implementing strategies to drive revenue and business growth and maintaining relationships with current and potential customers. Well-versed in successfully heading overall operations as well as developing business systems and procedures to improve operational quality and team efficiency. Expert at exceeding business objectives, such as revenue growth, customer satisfaction, and reorganization/staffing adjustments. Technically proficient in MS Word and Excel. Possess exceptional interpersonal, communication, problem- solving, time-management, negotiation, multitasking, written/verbal, presentation, analytical, organizational, and leadership skills. Areas of Expertise

Unix Estimate System

New Store Acquisition

Customer Service & Satisfaction

Retail/Commercial Operations

Sales Optimization

PMA Management

Business Development

ADP Dealership Estimate System

Marketing & Advertisement

P&L Reports Analysis

Recruitment & Training

Strategic Planning/Execution

Key Accomplishments

Generated over 72M in Annual Gross Sales Volume.

Transformed several red markets to profit at record time.

Enhanced market size ranges from 41 to 60 retail locations.

Created superior operation plan for ten-location automobile franchise.

Devised District Manager Winning Strategy to attain organizational goals.

Accelerated sales by 240k per month and profit record since launching of location.

Recognized as Company's Top Profit Region until current store realignment in 2014.

Hired, trained, and promoted various top store and District managers across company.

Served as Top candidate for Sales in Western Division for The Pep boys Company 2002.

Ranked second in sales contest of The Pep Boys Company Mid-South Valvoline in 2003.

Honored as Top BG Sales Monthly Service Consultant for Chrysler Dodge Jeep dealership. Career Experience

American Tire Depot - La Crescenta, Mirada, CA 2010 – Present Regional Vice President

Liaise with senior management regarding services, marketing strategies, and pricing models. Create strategies for product marketing in specific regions utilizing variety of methods. Assess employee performance to ensure meeting of organizational goals. Leverage professional expertise in developing effective sales plan to achieve and exceed sales targets. Perform activities to attain company as well as client’s quality standards. Lead and evaluate work of various employees, such as senior directors and managers as well as maintain a healthy working environment.

Identified growth and development opportunities by analyzing market conditions.

Built strategic commercial partnerships with suppliers, manufacturers, and industry leaders.

Ensured continuous process and performance improvements by conducting training activities for employees. Additional Experiences: General Manager, Scher Goodyear Inc. Huntington Harbor, CA General Manager - 10 locations, Midas. Anaheim, CA Service Consultant, Bob Howard, Chrysler Jeep Dodge, Oklahoma City, OK Service Manager, The Pep boys, Company Midwest City, OK Service Manager, The Pep Boys Company, Westminster, CA.

Education

Degree Type in Business Management, Golden West College, Huntington Beach, CA. Training & Certification

ASE Certified Manage Service Center Goodyear Tires Product Training Courses IMACA Certified Partpro Certified for AutoZone Certified in Personal Fitness Training Pro Management course and Firestone tires products training for BFS.

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