Data Entry Front Desk

SKILLS

WORK HISTORY

TERESA HENDRIX

FLORENCE, AL 35633

256-***-**** *********@******.*** ONLINE DIGITAL RESUME Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Solid experience in cash handling and posting of payments with accuracy. Motivated to learn, grow and excel,

Organization and Time Management

Critical Thinking

Data Entry Software

Customer Data Processing

Information Assurance

Front Desk Operation

Computer Proficiency

Reading Comprehensions

Customer Billing

Payment Scheduling and Collection

Financial Operation

Documentation Review

Creative Thinking

Work Task Prioritization

Till Counting

The Orthopaedic Center

Medical Receptionist // Florence, AL // October 2021 to Current Adhered to strict HIPAA guidelines to protect patient privacy. Coordinated patient scheduling, check-in, check-out and payments for billing. Managed multi-line phone system and pleasantly greeted patients. Helped patients complete necessary medical forms and documentation. Checked patient insurance, demographic and health history to keep information current. Maintained current and accurate medical records for patients. Completed patient referrals to other medical specialists. Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.

Walgreens

Cashier/Pharmacy Technician // Florence, AL // March 2021 to October 2021 Answered incoming phone calls and addressed questions from customers and healthcare providers.

Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy. Counted and labeled prescriptions with correct item and quantity. Stocked, labeled and inventoried medication to keep accurate records. Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues. Entered and processed patients' prescriptions into internal system. EDUCATION

Collected co-payments or full payments from customers. Set up and modified patient profiles in Microsoft to include current information such as medications and insurance details.

Shoals Hospital

E.R. Care Partner // Muscle Shoals, AL // February 2019 to July 2021 Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.

Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.

Furthered skills by actively taking part in employee training and taking classes to improve skills. Changed dressings, bandages and binders to maintain proper healing and sanitary measures. Maintained frequent supervision of residents unable to call for assistance. Drew blood for all lab tests.

Entered all charges and lab results into the system Assisted E.R Physician

Blackberry Trail Golf Coarse

Customer Service Cashier // Florence, AL // February 2021 to June 2021 Counted money in drawers at beginning and end of each shift. Operated cash register for cash, check and credit card transactions with excellent accuracy levels. Worked flexible schedule and extra shifts to meet business needs. Restocked and organized merchandise in front lanes. Maintained secure cash drawers, promptly resolving discrepancies in daily totals. Checked identification for proof-of-age for alcohol and tobacco sales. Used POS system to enter orders, process payments and issue receipts. Performed cash, card and check transactions to complete customer purchases. High School Diploma

Brooks High School // Killen, AL // May 1989

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