ANDREA STEELE
**********@*****.***
OBJECTIVE: To obtain a position as a Receptionist where my professionalism, dedication and years of experience can benefit the company.
SOFTWARE EXPERIENCE:
Microsoft Office: Word, Excel and PowerPoint
Excellent computer knowledge
EXPERIENCE:
Ultimate Staffing 2011 - Current
Temporary Assignments
Call center inbound/outbound- Assist customers with auto and home insurance needs.
Receptionist - Greeted customers, answered heavy inbound phone calls on multi-line system
File Clerk - Maintained current filing system, organization and documentation of older files
Data Entry Clerk – Entered data into Excel spreadsheets and Word documents; 10-key and typing
Customer Service Representative- created correspondence, maintained invoices, heavy word/excel usage
Logistics-
monitoring of the movement of materials through the production. Make sure all drivers have proper packing material. Provides clerical support to management in data entry, filing. Responds to inquiries relating to packing list and shipping instruction. Compiles and maintains records such as time, date, quantity, source and destination of materials received or shipped; input data into shipping and/or purchasing systems; prepares month end reports.
Creative Design Interiors 2009 - 2010
File Clerk
Developed filing system, organized and documented past years’ file boxes
Calvary Christian Center 2006- 2009
Receptionist/Administrative assistant, 2007- 2009
Answered incoming calls using multi-line phone system
Scheduled appointments for staff and notified them of upcoming appointments
Assisted administrative staff with all clerical duties
Distribution Manager, 2006 – 2007
Established operational procedures for verification of incoming and outgoing products
Assembled customer orders for delivery and track product inventory
Managed and directed work flow
Temporary Assignments 2005 –2006
Comcast - Finance Clerk, 5/2006- 9/2006
Prepared and scanned work orders, receipts, contracts
AAA Insurance Company – Switchboard Operator, 1/2005 – 8/2005
Performed clerical duties
Operated switchboard and served as a customer service representative
Assisted underwriter with preparation for litigations
Assisted customers with travel arrangements
Kaiser Permanente - Data Entry Clerk, 10/2005 – 12/2005
Patient business services including data entry and updating information in patient charts
Answered patient & doctor questions
Providian (Call Center) 1999 - 2000
Sales Representative
Assisted with increasing sales volume and tripling division revenues in sales accounts
Assisted customers with existing accounts