Customer Service Office Manager

PROFILE

Results-overseeing driven Automotive office management dealership professional operations. proven exceptional in Keeps information current, management. secure records using demonstrated strategies for effective Expert exceptional oversee clerical industry organizational professional office needs. skills, with strong and attention background to detail in office required management, to effectively Driven to continuously improve and streamline operations. Hardworking industry office reporting, best practices, bringing expense advanced and tracking, compliance knowledge and supplies.requirements. of . dealership Accurately office operations, oversees Willing to take on any task to support team and help business succeed. Reliable solving and candidate task prioritization ready to take skills on to challenges help team in succeed. a position using problem- EXPERIENCE

HR MANAGER, TOYOTA OF GALLATIN; GALLATIN, TN — 2020-PRESENT

• Administered health, life, and disability benefits programs for personnel with focus on optimal value

• Explained and clarified benefits eligibility and pricing structures, and supported employees in making informed decisions and completing required paperwork.

OFFICE MANAGER, RON HIBBARD TOYOTA: GALLATIN, TN — 2002-2020

• Completed advanced clerical tasks, including account reconciliation and document management.

• Protected organizational information with effective safety and security procedures for digital and physical files.

• Managed financial accounts in Automate and consistently stayed on top of tax liabilities and other payment requirements.

• Controlled office supplies, including placing new orders, monitoring usage, and coordinating regular restocking.

• Kept business leaders informed about company profits, operations, and other metrics with regular reports.

KIM GILLILAND

615-***-****

*********@*****.***

100 SAVANNAH CT

WHITE HOUSE, TN 37188

• Tracked ongoing business expenses and project-specific costs with Excel.

• Enhanced administrative staff knowledge with development of new operational and training manuals.

• Supervised administrative staff

• Oversaw financial, operational, and administrative business processes in 50-person office.

• Supervised front office activities, including accounts payable and receivable, reception, and mail management.

• Covered daily office workloads through effective staffing and resource coordination.

• Supervised work of office, administrative, and customer service employees to verify adherence to quality standards, deadlines, and proper procedures.

SKILLS

Excellent in all Accounting area -AP/AR, title clerk, Notary Public REFERENCES

Randy Hibbard - 615-***-****

Evette Murdock-615-***-****

Deanna Shipman-423-***-****