VIVIANA ESTRELLA

**** * ******* ******** **

TUCSON, AZ

85706

520-***-****

Highlights Of Qualifications

● Bilingual

● Typing 65+ (wpm)

● Multi phone lines, filling, photocopier, faxing

● Windows, Micrsoft Outlook, Internet Explorer,Excel

● Medical Terminology

● IDX, ACI, HMS, IHMS, MEDITECH

● DDE, AHCCCS online

● Acretive ATOOL

● Notary

Professional Experience

● Front Office

● Insurance Verification

● Creating/Auditing Accounts

● Customer Service 19+ yrs

● Collections

● ER/Urgent Care/Trauma Registrations

● Data Entry

● Admitting

● Insurance Verification/Eligibility

● Translating

● Authorizations

● Totaling Payments

● AHCCCS Applications

● I.O.P Coordinator

● Researching Data Bases

● Behavioral Health Admitting

● Financial Counseling

● Quality Assurance

● Overseeing Admissions Dept

● Auditing Deposits

Employment History

08/2020 - Current Community Health Services Tucson, AZ 03/2020 - 08/2020 Palo Verde Hospital/Sierra Tucson Tucson, AZ

● 11/2011- 02/2020 Carondelet St Josephs Hospital Tucson, AZ Admitting Supervisor

● 02/2009 – 11/2011 Carondelet St Josephs Hospital Tucson, AZ E.R Admitting Lead

● 04/2004 – 08/2008 Sonora Behavioral Health Hospital Tucson, AZ Admissions Supervisor/ Financial Counselor

● 05/2000 – 09/2003 University Medical Center Tucson, AZ Patient Registration Coordinator

● 06/1998 – 05/2000 Intergroup of Arizona Tucson, AZ Customer/ Member/ Provider Service

● 01/1997 – 10/1997 Electronic Data Systems Tucson, AZ Customer Care Representative

● 05/1996 – 07/1996 Accustaff Tucson, AZ

Customer Service Representative

● 02/1996 – 05/1996 Foot Locker Tucson, AZ

Sales/ Cashier

Education and Training

Tucson High School Graduated 1995 (4.0 GPA) Tucson, AZ Tucson College NA/PCT 1996 Tucson, AZ

Intensive Customer Service Training Tucson, AZ

Supervisor Training/Seminar Tucson, AZ

Certified Application Counselor Tucson, AZ

Notary Tucson, AZ

Languages

Spanish- Fluent Speak/ Read/ Write

References Available Upon Request

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