Data Entry Customer Service
Resume:
Administrative Assistant
Wendye Laidlaw-Mickel
Objective
Seeking Part-time Employment Opportunity Utilizing my past work experiences in Customer Service, Administration, and the insurance industry.
Professional Experience
June 2020 - Present
Office Manager Compassionate HealthCare
Worked part-time. Answered phones, Filed, and kept records on clients and caregivers including billable hours and scheduled caregivers’ hours. Kept records on state required logs such as Covid incidents and weather-related incidents. Called and scheduled interviews for caregivers and checked references on caregivers.
June 2017 – January 2020 (Retired)
Claims Processing Technician Cigna Health
Entered claims through Data Entry and contacted both Provider and client for any missing
Information so that the underwriter could review and process.
September 2014 – June 2017
Worked various temporary jobs through Kelly Services until offered a permanent job with Cigna Health. These jobs were secretarial and administrative jobs.
April 2014 – September 2014 - Unemployment
March 2012 – March 2014 (Company Layoff )
Compliance/License Specialist – Eagle Health Advisors
Supported the compliance supervisor in monitoring and evaluation of internal and external agencies including research, analysis, and adherence to state insurance guidelines. Performed data entry and basic administrative duties including filing and documentation
Education
Bachelor of Fine Arts
U T Arlington
A.C.S. – Associate of Customer Service
A.I.A.A – Associate of Agency Administration
TX Life, Accident and Health License-1986 to Current
Skills
Microsoft Word
Microsoft Excel
Customer Service
Internet Research
Interests
Genealogy
Arts and Crafts
Contact
6408 Springfield Drive
Arlington, TX 76016
Wendye20102yahoo.com
References and further employment history provided upon request
Contact this candidate