Customer Service Team Member

Elaine Carlsen

OBJECTIVE

A career that requires interpersonal, organizational and leadership skills. Would welcome assignments in Human resources sales/marketing, operations, supply chain, logistics, customer service, or related areas.

PROFESSIONAL EXPERIENCE

Waitstaff January 2021 - Present

Calimira, LLC (Rusty Bucket)

Responsibilities include: Provide superb customer service, organize large parties reservations and special request efficiently and accurately, educate customers about company menu as well as special offers in proficient manner, collect payments/deliver checks, and upsell when appropriate.

Crew Leader May 2013 – December 2020

McDonalds Co, Plymouth, MI

Responsibilities include: Fast and efficient customer service, training staff, handling money, and scheduling.

EDUCATION

Schoolcraft Community College, Northville, MI August 2015– Present

Perusing business degree with emphasis in human resources

Courses in business, human resources, operations, supply chain management, marketing, entrepreneurship, computer information systems, and communications

Churchill High School, Livonia, MI September 2010 - June 2014

Received Diploma

SUMMARY OF SKILLS

Leadership experience

Collaborative team member

Customer service experience

Outstanding interpersonal skills

Strong verbal communication

COMPUTER SKILLS

Highly experienced with Microsoft Office programs and Windows operating systems. Earned credit in four college level operations management and computer information systems courses.

15900 Silver Pkwy Apt 302

Fenton MI, 48430

Phone: 734-***-****

Email: ***************@*****.***

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