Corporate Sales Manager

Experience

Sales Manager - La-Z-Boy - Feb **** - Present

Store Manager for the Sterling Heights location

Training and managing all sales personnel as well as responsible for my own sales. Accountable for the stores written and delivered goals.

Corporate Sales Manager - US Mattress • Jan 2011 - Jan 2022

Sales Director for the US Mattress company and its affiliates.

Responsible for overall performance, store appearance, personnel development and customer satisfaction for the 28 US Mattress retail locations, the phone sales for the US Mattress website (nationwide) as well as the US Mattress website chat team.

Opened the new concept Hästens dedicated showroom in downtown Birmingham.

Classic Home Brands Furniture - Thomasville Gallery, Cleveland Ohio Feb 2010 Dec 2010

Area Manager for North Olmsted, Lyndhurst, Columbus

Responsible for overall performance, store appearance, personnel development and customer satisfaction for 3 locations

Business Edge International, Farmington Hills, Michigan • 2009-2010

High Impact Executive Coaching and Business Reinvention

Senior Executive Business Coach: Increased client’s productivity and momentum by inciting a change in their operating habits, inspiring ambition and empowering them to achieve dramatic increases. I initiated a fresh drive and a new perspective in my clients, enabling them to reach measurable breakthroughs results.

Art Van Furniture, Warren, Michigan 2008-2009

Various Management Positions

Held several management positions in different locations; Novi Michigan, Royal Oak Michigan and Ann Arbor Michigan. Was responsible for sales, display and sales management including overall sales volume and profitability. Coached and monitored employees, set up systems and procedures responsible for sales volume.

Thomasville of Metro Detroit 2006-2008

President

Thomasville of Bloomfield Hills Thomasville of Clarkston Thomasville of Lakeside Thomasville of Sterling Heights Clearance Center and Distribution Facility

Took over complete operations of every aspect of the day-to-day business of the entire company.

•Renovated our Delivery and Service Department and increased efficiency and moral as well as reduced our overall cost.

•Created and implemented our “10 Steps to a Well-Designed Room” brochure and program. (Available upon request)

•Introduced uniform evaluations and standards throughout the company.

Introduced new technology to increase efficiency and reduce costs to our administrations departments

Thomasville of Clarkston 1995-2006

President

Opened and operated one of the original Thomasville Home Furnishings Stores in the country.

Responsible for all day-to-day operations and every aspect of the business.

Obtained an SBA 504 Loan through the Oakland County Economic Growth Program by creating an in-depth accurate businesses plan that was the catalyst for acquiring loans through Pontiac State Bank as well as the SBA.

Designed and built a new store prototype that was copied by Thomasville throughout the country.

Set the new store sales standard for Thomasville stores.

Created a business model for operating a Thomasville Home Furnishings store and assembled and trained a staff of employees to carry out the plan.

EARLY EXPERIENCE

Prior roles with Art Van Furniture, including steady promotion from Sales Consultant (1980-1983) to Assistant Sales Manager (1984-1985) then Sales Manager (1985-1986) and finally to Store Manager (1986-1994). As Store Manager, managed and directed daily operations of the store. Details are available upon request

Education

Oakland University 1978-1980

2200 N. Squirrel Road, Rochester, Michigan 48309-4401

Business Major

ADDITIONAL COURSES/TRAINING

Mastery Program, E-Myth Worldwide, 2003-2006

Proficiencies

• (Leadership) Provided the vision and the strategy that gave direction and purpose to the business, the spirit that injected energy into the business, as well as conducted myself as a business leader who was a role model for everyone in the company.

• (Marketing) Provided the necessary research and analysis of our markets and our customers in order to create a marketing strategy to shape the business

• (Money) Collected, organized and reported financial information to maximize our profitability as well as help create the company’s financial value.

• (Management) Managed the people, recourses and systems within the business.

• (Client Fulfillment) Created, analyzed and improved our systems to ensure we could deliver our customers’ expectations.

• (Lead Generation) Maximized traffic in the stores by creating, monitoring and evaluating the company’s advertising program in conjunction with Thomasville’s National Advertising Campaign.

(Lead Conversion) Created, Implemented and monitored our sales training program and our company’s sales by focusing on the number of customers entering our stores, our % of close, average sale and our company’s performance index.

4990 Broomfield Lane

West Bloomfield, MI 48322

adr6vm@r.postjobfree.com

248-***-**** Mobile

David Orlando

Customer-driven, energetic business leader with demonstrated experience leading and changing customer experiences to maximize brand presence and increase brand awareness.

Collaborative team leader building strong teams and training those teams to analyze operational and customer issues and then develop innovative solutions to resolve those problems while concurrently achieving challenging yet realistic goals

Accomplished, results-centric achiever offering a proven track record of designing, developing and implementing product solutions that align with company’s goals and visions, while meeting customer needs and increasing revenue.

Energetic and self-motivated executive with over 30 years’ experience positively impacting the performance of companies through streamlining departments, creating unique selling and marketing strategies and designing innovative in-store displays that capitalize on product reliability and quality.

Contact this candidate