Ricardo Ordonez
Sales Manager
Miami, FL *****
******@***.***
To obtain a position that will utilize my extensive Sales and Management expertise, while allowing me to become a
valuable asset to a growing company.
Ability Summary
Human Resources
Competitive Analysis
Management Proficiency
Supply Management
Customer Service
Presentation Skills
Analyzing Information
Promotions
Bilingual
Authorized to work in the US for any employer
Work Experience
Sales Manager
COLLECTING DEPOSITS - Miami, FL
June 2017 to February 2018
FL
OPENING AND CLOSING STORE
GREETING CUSTOMERS
SALES AND HELPING CUSTOMERS WITH FINANCIAL NEEDS
DATA ENTRY ABOUT SALES PROCESS
ORGANIZING DELIVERY DATES
COLLECTING DEPOSITS
MAKING BANK DEPOSITS
RESOLVING CUSTOMERS COMPLAINTS
FOLLOWING ORDERS AFTER DELIVERY
SALES DESIGNER
Baers Furniture - Pompano Beach, FL
February 2016 to April 2017
Administrative services managers Administrative services managers plan, direct, and coordinate supportive services of an organization. Their specific responsibilities vary, but administrative service managers typically maintain facilities and
supervise activities that include recordkeeping, mail distribution, and office upkeep. In a small organization, they may
direct all support services and may be called the business office manager. Large organizations may have several layers of administrative managers who specialize in different areas. Duties Administrative services managers typically do the following: * Buy, store, and distribute supplies * Supervise clerical and administrative personnel * Set goals and
deadlines for their department * Develop, manage, and monitor records * Recommend changes to policies or procedures in order to improve operations, such as changing what supplies are kept or how to improve recordkeeping *
Plan budgets for contracts, equipment, and supplies * Monitor the facility to ensure that it remains safe, secure, and well
maintained * Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems *
Ensure that facilities meet environmental, health, and security standards and comply with government regulations
Administrative services managers plan, coordinate, and direct a broad range of services that allow organizations to operate efficiently. An organization may have several managers who oversee activities that meet the needs of multiple
departments, such as mail, printing and copying, recordkeeping, security, building maintenance, and recycling. The
work of administrative services managers can make a difference in employees' productivity and satisfaction. For
example, an administrative services manager might be responsible for making sure that the organization has the supplies and services it needs. In addition, an administrative services manager who is responsible for coordinating
space allocation might take into account employee morale and available funds when determining the best way to arrange a given physical space. Administrative services managers also ensure that the organization honors its contracts and follows government regulations and safety standards. Administrative services managers may examine energy consumption patterns, technology usage, and office equipment. For example, managers may recommend buying new or different equipment or supplies in order to lower energy costs or improve indoor air quality. Administrative services
managers also plan for maintenance and the future replacement of equipment, such as computers. A timely
replacement of equipment can help save money for the organization, because eventually the cost of upgrading and maintaining equipment becomes higher than the cost of buying new equipment. The following are examples of types of
administrative services managers: Contract administrators handle buying, storing, and distributing equipment and supplies. They also oversee getting rid of surplus or unclaimed property. Facility managers oversee buildings, grounds,
equipment, and supplies. Their duties fall into several categories, including overseeing operations and maintenance,
planning and managing projects, and dealing with environmental factors. Facility managers may oversee renovation
projects to improve efficiency or ensure that facilities meet government regulations and environmental, health, and security standards. For example, they may influence building renovation projects by recommending energy-saving
alternatives or efficiencies that reduce waste. In addition, facility managers continually monitor the facility to ensure that
it remains safe, secure, and well maintained. Facility managers also are responsible for directing staff, including
maintenance, grounds, and custodial workers. Records and information managers develop, monitor, and manage an organization's records. They provide information to executive management, and they ensure that employees throughout the organization follow information and records management guidelines. They may direct the operations of on-site or off-site records facilities. They should be familiar with the technology that is used to manage both physical and electronic records. Records and information managers also work closely with an organization's attorneys, technology, and business operations personnel.
Manager/ Trainer
Mattress One - Miami, FL
August 2011 to August 2014
Completes store operational requirements by scheduling and assigning employees; following up on work results.
Maintains store staff by recruiting, selecting, orienting, and training employees. Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances;
initiating corrective actions.
Ensures availability of merchandise and services by approving contracts; maintaining inventories. Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends. Secures merchandise by implementing security systems and measures. Protects employees and customers by providing a safe and clean store environment. Responsible for the stability and reputation of the store. ASSISTANT MANAGER
MATTRESS GIANT - Miami, FL
January 2005 to August 2006
Trained store staff by reviewing and revising orientation to products and sales training materials Evaluated competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise
Purchased inventory by researching emerging products and anticipating buyer interest Attracted customers by originating display ideas and producing merchandise displays in windows and on sales
floor.
Prepared sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions. Maintained inventory by checking merchandise to determine inventory levels Prepared reports by collecting, analyzing, and summarizing information. Maintains quality service by establishing and enforcing organization standards Sales Manager
VG NICOLS FURNITURE - New York, NY
January 1979 to January 1999
WAREHOUSE
Increased sales from $6 million to $20million
Spear headed training that doubled sales per representative Suggested new products that increased earnings by 40% Decorated the showroom, pricing and selling of the products Collaborated to create radio advertising for the company on local news Made weekly bank deposits for the business
Worked with HR regarding hiring and firing staff
Checked shipping requisitions for delivery
Education
MIAMI DADE COMMUNITY COLLEGE
January 2000 to December 2000
Skills
• Spanish
• English
• Customer service
• Sales Management
• Management
Assessments
Sales skills — Proficient
February 2022
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.