EILEEN M. OROZCO

La Puente, CA ***** • 626-***-**** • adr6uc@r.postjobfree.com

Professional Summary

To obtain a position that will enable me to highlight my organizational and communicative skills in a professional environment that offers both financial and educational growth within the company. I am a multi-tasking Assistant Project Coordinator well-known for dedication, excellent support to team members and time management.

Skills

• Project Management

• Dependable and Responsible

• Internet software, Microsoft Word and

Microsoft Excel, Power Point, and Microsoft

Outlook

• Knowledgeable in Microsoft Teams and

Zoom

• Excellent organizational skills

• Excellent communication skills verbal and

written

• Excellent in being detail oriented (examples,

correcting mistakes to minimize errors &

revisions)

• Ability to meet aggressive deadlines and

juggle multiple priorities

• Ability to operate various office equipment

such as: Printers (including a large format

Plotter Printer for detailed service plans),

copiers, fax machines, etc.

• Search Engine Optimization

• Team support

Work History

Administrative Assistant/ Project Manager/ Coordinator, 02/2018 to Current FODDRILL CONSTRUCTION CORP – Ontario, CA

• Begin the estimating process, seek quotes from vendors, coordinate special provisions/ requests, read contracts and site plans

• Knowledge in California Department of Industrial Relations, Prevailing Wage Projects

• Assist Human Resources with payroll/paychecks and all employee forms/paperwork

• Place purchase orders for materials related to the projects and follow through with the order

• Bill and invoice contractors and vendors by using QuickBooks program

• Attend and lead weekly production meetings

• Maintain the primary office calendar daily by accessing each executive calendar and posting to view for communication purpose

• Maintain all files and paperwork for each project (company files online and hard copy)

• Ability to create corporate events to build relationships and to bring jobs to the company.

• Conducted research and gathered key information for use in upcoming project planning.

• Coordinated presentations for customers and project members to detail project scope, progress, and results.

• Tracked hours and expenses to keep project on task and within budgetary parameters.

• Oversaw workflow and conducted month-end reconciliation of jobs.

• Coordinated meetings with all pertinent parties and set up remote calls using Microsoft Teams and Zoom.

• Arranged travel and accommodation for team members and project partners.

• Kept projects on schedule by managing deadlines and adjusting workflows.

• Maintained database and spreadsheets with accurate inventory and status.

• Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.

• Managed competing demands and professionally adapted to frequent change, delays, and unexpected events.

• Prepared meeting agendas and minutes for distribution and record keeping.

• Created job files for each project and maintained current data in each file.

• Photocopied, distributed, and emailed documents to project managers.

• Kept corporate and client information confidential, adhering to data safety measures.

• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

Executive Assistant, 01/2012 to 01/2018

ABM PARKING SERVICES – Los Angeles, CA

• Prepare all new employee files for both the Shuttle Department as well as the Parking Department

• Manage the employee day to day schedules, request days off, vacations and sick days

• Analyze and submit changes on data structures of driver's information to a third party to maintain current driving records with the city/state/federal laws for multiple locations

• (JJKeller & the Pull Notice Program)

• Contact and schedule daily work orders

• Maintain current maintenance records for shuttle inspections daily, 45 Day (Preventative Maintenance), and yearly CHP Inspections

• Prepare all shuttle inspection paperwork and maintenance for the yearly California Highway Patrol inspections

• Arrange and prepare travel arrangements for employees

• Maintain current registration, insurance, and any of the city permits for every shuttle

• Maintain all records and information for the area Vice President, Regional Facility Supervisors for all shuttle departments in the region

• Coordinate the transportation for events by preparing from start to finish all the paperwork, take face to face meetings, answer and send emails/calls to communicate to clients to gather information for the shuttle special events

• Track and process special event invoices

• Send and retrieve payment from the clients

• Contact and schedule appointments with vendors

• Lead and participate in business improvement projects

• Prepares, designs/ develops reports to manage business processes

• Employee relations, such as Customer Service programs.)

• Prepare and maintain Monthly Safety Talks for all employees

• Responsible to distribute information as well as verifying the understanding of the topic

• Also, maintaining employee signatures, indicating they received the Monthly Safety Talk to keep on record

• Prepare proposals, specifications, and letters for management as needed

• Client proposals and memos for employees)

• As a team member, I prepare and maintain OSHA regulations for our location

• Prep OSHA Logs and Information for Audits

• Prepares and upload expense report through AP Workflow for payment processing. Sales and Service Specialist, 01/2009 to 01/2011

BANK OF AMERICA – Monrovia, CA

• Establishing, retain, and deepening relationships with branch customers and potential customers to achieve team sales goals and provide quality customer service

• Resolving complex service issues or referring to appropriate associate to guarantee customer satisfaction and retention

• Processing transactions accurately and efficiently to build customer confidence and trust, based on established policies and procedures

• Requires knowledge of multiple products and ability to deepen or retain relationships through service and sales

• May be required to solve problems and investigate/resolve a wide variety of issues and requests that include gathering additional information, setting expectations, and working with other support organizations to fulfill the request

• May oversee escalated issues by successfully navigating the organization to resolve customer requests

• Searched for new clients by utilizing the surrounding businesses

• By going to each business and educating about the special offers and products Bank of America can provide.

Men's Fragrance Counter Manager, 01/2006 to 01/2009 NORDSTROM DEPARTMENT STORE – Santa Ana, CA

• Organize and implement promotional events to increase sales

• Staffing, scheduling, training, quotas for staff

• Changing and creating visual displays on a day-to-day basis

• Inventory control, work directly with fragrance buyers and vendors

• Conducted special events by collaborating with company's event coordinator Beauty Assistant Store Manager, 01/2004 to 01/2005 VICTORIA SECRET – Los Angeles, CA

• Staffing, Scheduling, Training, delegate job duties, and quotas for staff

• Responsible for full operations and audits for the entire beauty store

• Weekly update meetings, strengthen customer service, increase sales

• Special events, travel radio contests, and public relations Cosmetic/Fragrance Department Manager, 01/1992 to 01/2004 MACY – Lakewood, CA

• Inspired and motivated entire staff (all departments) to establish a working sales environment, which therefore increased sales

• Responsible for all sales goals and quotas of entire sales staff

• Implementing promotions, events, and activities to increase sales for the cosmetics/fragrance departments as well as the total store

• Conducted individual meetings with account executives on a day-to-day basis

• Scheduling, customer service, staffing, training, mediated employee relations, trouble-shooting cash overages, minimized overtime, and managerial forms. Education

General Education/Register

Glendale Community College - Glendale, CA

GPA: 3.4

General Education

Mt. San Antonio College - Walnut, CA

GPA: 3.5

General Education

Rowland High School - Rowland Heights, CA

GPA: 3.5

Certifications

Certified CPR Certified Fall Protection Certified Fire Protection Knowledge in Department of Industrial Relations portal

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