Customer Service Room Attendant

ROSA (MARITZA) DECELL

PROFILE

Hard working, team player, self motivated, friendly, outgoing, and warm hearted are some of the terms I would use to describe my personality and work ethic. I’ve worked in varied aspects of customer service, all with a focus on customer satisfaction. I enjoy the experience of interacting with guests and assuring their needs are met and their experience was enjoyable.

EXPERIENCE

BLUEBERRY HILL DINER LAS VEGAS, NV — JULY 2021-APRIL 2022 SERVER - As a server and I was responsible for assisting guest with ordering and assuring their orders were correct and served in a timely matter. I bussed and set tables, completed all side work, and assisted co-workers when needed. STAY SAVERS VACATIONS LAS VEGAS NV — AUGUST 2020-JULY 2021 SUPPORT SERVICES - I was responsible for preparing meeting rooms for presentations by assuring the area was clean, sanitized per COVID-19 requirements, and that all beverages and snack items were stocked and presented in a professional manner. CAESARS ENTERTAINMENT LAS VEGAS NV — DECEMBER 2019-FEBRUAURY 2020 GUEST ROOM ATTENDANT - I was responsible for assuring that guest rooms were clean and sanitized in a timely matter to meet the demands of a busy vacation destination. I also assisted my co-works when time allowed.

MERRILL GARDENS LAS VEGAS NV — AUGUST 2018-DECEMBER 2019 SERVER - I was responsible for assisting elderly residents with ordering their meals, delivered their meals in a friendly timely manner, and assisted with the unique needs of elderly residents.

EDUCATION

INSTITUTO BENJAMÍN ESTRADA VALIENTE METEPÁN EL SALVADOR HIGH SCHOOL DIPLOMA 1991

SKILLS

I am bilingual and fluent (written and verbal) in English and Spanish. I have excellent customer service skills. I am very detailed oriented and efficient. I have POS computer experience. Experienced in the use of hand-held mobile devices. 2672 African Violet Avenue Henderson, NV 89074 310-***-**** *************@*****.***