RAMAH BELLO

PROFESSIONAL SUMMARY

Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Adept at identifying security risks and improving security architecture designs. Proven ability to maintain efficiency in high-stress situations.

WORK HISTORY

Security Engineer, 12/2019 - Current

Fiserv, Wilmington, DE

• Counseled senior-level management on current risk and fraud trends and recommendations to mitigate risk.

• Recommend improvements in security systems and procedures.

• Prevented $60,000 loss in gift card fraud by discovering usual patterns.

• Detecting fraudulent activity for Covid relief checks.

• Determine IVR spikes by using Splunk to analyze suspicious activity.

• Responsible for fraud related account and transaction reviews.

• Conducted trend analysis to improve safety of transactions.

• Innovate overall fraud prevention strategy.

• Worked closely with departments to troubleshoot and resolve payments and fraud issues.

• Involved in business continuity, disaster recovery, and security compliance measures

Reporting Analyst, 08/2018 - 12/2019

Fiserv, Atlanta, GA

• Automated multiple reporting tasks through creation of reporting tools.

• Enhanced data integrity by applying meticulous attention to detail when reviewing and analyzing data maintenance processes.

• Improve efficiency and reducing errors by consolidating and automated 3 monthly reports into one report.

• Continuously assessed current reporting techniques and developed improvements to boost accuracy.

• Worked with business unit managers to provide quick resolution for submittal to client.

Newark, DE 19702

470-***-****

adr6su@r.postjobfree.com

WEBSITE, PORTFOLIO,

PROFILES

• linkedin.com/in/ramah-bello-

505b6a80

SKILLS

• AWS Certified Cloud Practitioner

(CCP)

• Terraform

• Ansible

• Kubernetes

• Rapid7

• Qualys

• Barracuda

• QRadar

• Cloud Passage

• Nessus

• Tenable

• VPC

• CIDR

• Docker

• Linux

• Splunk

• OSI model

• PowerShell

• Microsoft Office Suites

• Cyber security

• Network configuration

• Fraud Risk

• OSI

• LAN\MAN\WAN\WLAN\VLAN

• CIDR

• Ethernet

• Network Security

• End-Point Security

• Firewalls

• Decreased overall error rate 60% by accurately and effectively maintaining all required databases, spreadsheets and tracking mechanisms.

• Improve efficiency and reducing errors by consolidating and automated 3 monthly reports into one report.

• Implemented improved reporting techniques, resulting in performance deficiencies identification.

• Collaborate with peers to innovate current reports.

• Submit time in ADP for collections staff.

• Report vendor pricing allowing cost evaluation.

• Developed processes to automate 5 of reporting processes, resulting in 60% decrease in overtime hours.

• Applied advanced Excel functions and filters to support infrastructure.

Assistant Manager, 08/2014 - 01/2018

Enterprise Rent-A-Car, Atlanta, GA

• Served as Assistant Manager for home locations then asked to oversee two additional locations to increase branch revenue.

• Lead group of 4 professionals to drive sales, revenue, and customer growth.

• Promoted to Assistant Manager after six months of employment.

• Served as Assistant Manager for home locations then asked to oversee two additional locations to increase branch revenue.

• Top sales employee in entire Atlanta region 3 consecutive months.

• Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.

• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

• Monitored security and handled incidents calmly.

• Mentored 7-member sales team in applying effective sales techniques and delivering top-notch customer service.

• Planned team-building exercises to increase employee performance and job satisfaction.

EDUCATION

Master of Science, Information Security And Digital Forensics, 12/2018 Middle Georgia State University - Macon, GA

• Graduated with 3.8/4.0 GPA

• IDPS

• Routers

• Switches

• Wireshark

• Virtual Private Cloud

• Command line

• Windows Server

• VMware

• Splunk

BBA, Marketing, 12/2014

Middle Tennessee State University - Murfreesboro, TN CERTIFICATIONS

AWS Certified Cloud Practitioner; CCP

.

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