Sales Associate Customer Service
Resume:
Ashley Hudson ******.*.******@*****.***
PERSONAL PROFILE
● Art History major with an eclectic range of education and experience, both personal and professional
● Outgoing, energetic and enthusiastic with strong interpersonal communication skills
● Exceptional work ethic and ability to balance creativity with diligence and attention to detail
● Proficient in Windows and Mac OS, MS Office, Outlook, Print Shop, Adobe Photoshop and Quick books
● B.A. in Art History with concentration in Museum Studies, SUNY at Plattsburgh, Plattsburgh, NY
● Aesthetics of design and Renaissance art, Lorenzo de’ Medici Art Institute of Florence, Florence, Italy
● Attended Center for Natural Wellness for Massage Therapy CORE PROFICIENCIES
Program Director Massage Therapy Traig
Designer Software Property Management
Sales / Marketing Accounts Receivable
Customer Service Problems Solving
RELEVANT EXPERIENCE AND SKILLS
Asst. Program Director - Program Director Boys & Girls Director Schenectady Boys and Club
● In charge of all customer transactions, guest services for the Cannon Extended Stay Suites
● enter Daily Logs of activities to confirm grant money was allocated correctly
● planning the weeks activities and assigning staff to oversee the activities accordingly
● Work with outside agencies to support fundraising efforts
● Work with both the school district and the parents of our participants if any issues occurred
● Led and ran programs ranging from sports to science directly with the participants Design Assistant
● Greeted and assisted customers in person and on multi-phone lines
● Handled all correspondence, bill collections, files maintenance
● Implemented floor plan changes based on customer requests, design requirements, and manufacturer limitations
● Converted paper floor plans written by interior designers to electronic form using 20-20 Design software
● Assisted in design consultations, recommending materials color coordination, and providing other stylistic opinions
● Organized and displayed showroom
Sales Associate / Customer Service
● Assisted home owners and contractors in the selection of high-end kitchen and bath fixtures
● Educated and recommended product to accommodate their interest and needs and promote sales
● Coordinated lead times / scheduled shipments of kitchen and bath product base on project schedule
● Worked closely to educate sales reps and designers, contractors (plumbers) about the new product
● Consistently reached or exceeded sales goals
Senior Program Director
● Promoted as program director 3 times until the organization’s grant was not renewed in 2010
● Scheduled a range of events and activities for all participants in the program
● Trained all subordinate staff on BGCA policies and practices
● Acted as liaison between the Boys & Girls Club, Oneida Middle School and 21st Century Learning state initiative EMPLOYMENT HISTORY
Sales Associate F.W. Webb Home, Albany, NY Apr 2018 - Dec 2018 Professional Nanny Private (Confidential), Rotterdam, NY Mar 2013 - Apr 2018 Reception/Design asst. Builder’s Kitchens, Inc., Albany, NY Jun 2011 - Feb 2013 Asst Property Mgr / Dir of Services Horowitz Management & Cannon Suites, Troy, NY Aug 2010 - Mar 2011 Senior Program Director Oneida Middle School Boys & Girls Club, Schenectady, NY Jan 2008 - Aug 2010
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