Mr

AVIWE BOLANI

Olievenhoutbosch, Pretoria Centurion, 0175 +27-73-369-**** ***********@*****.***

Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well.

I have over three years’ experience successfully performing several data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality, and producing quality work.

I am looking to utilize my skillset in an environment that best values hard work, efficiency and welcomes best practices for best value -add.

SKILLS

Microsoft Packages

Allegra

Frontier

Editing skills

Accurate data entry

Knowledge of computer software, such as Excel

Attention to detail

Project Management

Resource Allocation

Experience operating telephone systems

WORK HISTORY

12. 2018 - PRESENT PHARMARCY DIRECT, PSM

Provincial support Manager

Registration of new facilities on system

Ensuring that facility and district queries are monitored and responded to

Assisting in day-to-day queries, escalated queries, and complaints

Arrangement of urgent queries

Giving guidance, mentoring, and training

Arranging upliftment and monitoring of uncollected parcels.

Quality assurance

Reporting internal and external rejections of scripts to facilities

05. 2018 – 12. 2018 PHARMACY DIRECT

Call Centre Agent

Inbound Calls

Outbound Calls

Project Specific Assigment

Administration

Solving of patient queries

04. 2016 – 04. 2018 MARARA, HEALTH (PTY) LTD

Site Agent

Educate and recruit eligible patients to the Central Chronic Medicines Dispensing and Distribution (CCMDD) Programme

Refer patients to external Pickup Points of choice.

Coordinate and facilitate the renewal of expired scripts and retain patients in the Programme

08.2014 – 03.2016 OLIEVENHOUTBOSCH CLINIC PHARMACY

Stock Controller

Receiving and Counting stock

Ordering of stock

General administration work

Reporting low, out and over stocked items

Training of new employees (Pharmacy Assistance) on CCMDD and Pharmacy work

08.2011 – 03.2014 OLIEVENHOUTBOSCH PRIMARY SCHOOL

General Supervisor

Managing a group of people in the Extra Support School Programme (ESSP)

Completing and submitting attendance register together with monthly reports

General administration work

Helping or assisting learners with homework’s after school

Collecting and distributing/ delegating work to ESSP homework supervisors

Responsible for project implementation and design.

Worked with stakeholders and primary execs on defining site architecture.

Responsible for overseeing website maintenance and performance tuning.

EDUCATION

2012 MSC BUSINESS COLLEGE

HUMAN RESOURCE MANAGEMENT SUPPORT & PRACTISES (NATIONAL CERTIFICATE)

2009 KUSILE COMPREHENSIVE SCHOOL

MATRIC

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