Customer Service Support Specialist
Resume:
I am an experienced sales
support specialist accustomed
to working cross-functionally
with finance, marketing, sales,
and operations to increase
sales and maximize profit.
P R O F I L E
E X P E R I E N C E
*******.************@*****.***
C O N T A C T
Account Management
Active Listening
Effective Communication
Problem Solving
Time Management
Integrity
Computer Skills
Microsoft Office Suite
Multiple CRM/ERP Systems
S K I L L S
AMBULANCE SALES SUPPORT
PENN CARE, INC. NOV 2016 - PRESENT
Support company President on all aspects of sales & operations process
Project Management - Ambulance
Maintain a high level of customer satisfaction through parts, sales and warranty service
Driver logistics
Accounts payable and account receivable
BRANCH TEAM LEAD
JD BYRIDER MAY 2010 - NOV 2016
Assist General Manager to hit performance expectations set for rthe dealership
Assist the sales team in generating sales appointments, taking applications and closing sales
Developed a grass roots relationship with local
businesses to generate a higher sales traffic
E D U C A T I O N
BUSINESS ADMINISTRATION
YOUNGSTOWN STATE UNIVERSITY 1997 - 2001
L I N D S A Y
MONTGOMERY
I NSIDE SALES
SUPPORT
SPECIALIST
SENIOR BALANCE RETENTION ANALYST
BANK OF AMERICA OCT 2002 - MAY 2010
Responsible for the performance and management of
twenty million dollar loan portfolios with the goal of elimination deliquency and averting accounts from
charging off
Assessed clients credit information to make credit decisions regarding credit line increase or decrease Submitted arbitration, debt management, bankruptcy and credit counseling leads for clients
INSIDE PARTS AND SERVICE SALES
ARS RECYCLING SYSTEMS AUGUST 2021 - PRESENT
Provide quotes to customer, enter/expedite customer orders and provide general customer service.
Enter & Ship Orders
Prospect New Opportunities - Cold Call, Email, Social Maintain Sales CRM with Updates
Responsible for Increasing Sales by 33%
Contact this candidate