Phones: +91-997******* +91-999******* E-mails: adr6kt@r.postjobfree.com

MEDICAL TRANSCRIPTION

CAREER OBJECTIVE

Seeking a challenging senior position in the field of Medical Transcription, where my experience and training in the same will be an asset and contribute to the organizational goals. WORK SUMMARY

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Transcription.

● Strong leadership traits with excellent ability to coordinate with different people at one time under difficult situations and the ability to bring out the best in others while creating a healthy and friendly work environment, thus enhancing operational efficiency and optimizing resource utilization.

● Proven capability of defining organization’s mission and harnessing resources to realize it observing highest productivity benchmarks, thereby drive business growth through people engagement. Key Strength Areas

Editing/Quality Analysis/Supervision/Job Allocation and Distribution/Training & Development/Grading Quality Assurance Initiatives/Client Interaction/Conducting Tests and Interviews PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS

Presently doing FREELANCE Quality Analysis/Editing/Auditing in Medical Transcription since April 2021 for US-UK-CAN-AUS-based clients

TANTRA SOLUTIONS Pvt. Ltd. (http://www.tantrasolutions.in) as a Senior Quality Analyst/Supervisor July 2012 till March 2021

MEDREX Solutions Pvt. Ltd., New Delhi, India (http://www.medrexsolutions.com) as a CENTER MANAGER January 2012 till June 2012

Job Profile: Conducting tests and job interviews and hiring suitable candidates for their respective roles as either an MT and/or QA and finalizing their recruitment and remuneration along with the Director apart from managing the whole center as the Center Head.

Nuance Transcription Services/Transcend Services (Formerly Heartland Consultancy & Information Services Pvt. Ltd.) New Delhi, India (https://www.ntsindia.in) as a Senior Quality Analyst/Supervisor January 2011 till December 2011

R1RCM (formerly Accretive Health Services Private Limited) (http://www.r1rcm.com) as a Senior Quality Analyst (Medical Transcription)

July 2010 till December 2010

Job Profile: My job profile entailed doing final level proofing and editing of multispecialty voice-based medical files from clients across USA and maintaining overall quality standards. Talisman Solutions, Noida, India (http://www.talismansolutions.com) November 2009 till May 2010 Senior Quality Analyst (Medical Transcription)

Job Profile: My job profile entailed doing final level proofing and editing of multispecialty voice-based medical files from clients across USA and maintaining overall quality standards. OmanLine Company, Muscat, Oman/Dubai, UAE Jan 2007 till Sept 2009 Quality Assurance Manager (Medical Transcription)

OmanLine is part of the renowned MENA Business Services group having their Head Office in Abu Dhabi, UAE, and branch offices in Oman, Bahrain, Kuwait, and Saudi Arabia. Reporting to Director– Medical Transcription Services – Oman/UAE Operations GAGAN CHOPRA (CMT)

adr6kt@r.postjobfree.com adr6kt@r.postjobfree.com

Eventful career of 22+ years studded with professional brilliance and diverse experience in the field of Medica Editor/Supervisor/Manager in Medical Transcription with 22+ Years Experience Job Profile: My job profile entailed doing final level proofing and editing of multispecialty voice-based medical files from clients across USA and Saudi Arabia and maintaining overall quality standards and performing the role of a team leader in grading the team on their overall performance. Activities inter-alia included:

Grading the Medical Transcriptionists and Quality Analysts on their overall performance.

Giving Training to the Medical Transcriptionists and Quality Analysts.

Disseminating feedbacks to the concerned team and taking the necessary action.

Managing the assigned team of Medical Transcriptionists and Quality Analysts.

Responsible for the work delivered to the client and making sure it is error-free and up to the desired accuracy of 98.5%.

Job allocation and job distribution to the concerned team.

Maintaining client interaction via e-mail and instant messaging and giving answers to their queries via the same.

Conducting and coordinating written tests and interviews for the potential job seekers. Certification: Successfully cleared the CBay Certification Test and awarded the “Certificate of Merit” as a “Certified Medical Transcriptionist” from AQuity Solutions India Pvt. Ltd. (Formerly CBay Systems & M*Modal Global Services Pvt. Ltd.) (https://aquitysolutions.com/)

Achievements: Felicitated and awarded by the company for Outstanding Performance and valuable contribution to MBS/Omanline during the period January to July 2008. Omni Outsourcing Pvt. Ltd., New Delhi/Noida, India Mar 2006–Nov 2006 Quality Assurance Manager (Medical Transcription)

Job Profile: It included majorly client interaction on a daily basis and replying to their queries and concerns via e- mail, instant messaging, and phone. In addition to client interaction, it entailed doing final level proofing and editing of multispecialty voice-based medical files (from UK and USA) and maintaining overall quality standards in addition to job allocation and distribution and performing the role of a team leader in managing the entire team. Activities inter-alia included:

Short-listing of candidates and scheduling interviews.

Conducting written tests and interviews.

Sourcing of candidates through advertisements in newspapers, websites, networking, contacts, etc.

Orientation of new employees.

Suggesting salary structures to the Director for various levels. NY Dox Services Ltd./Selectronic/Altos Inc. (Formerly Multiple Zones), New Delhi/Gurgaon/Noida, India 2000–2006

Medical Transcriptionist/Quality Analyst/Production Supervisor Job Profile: The profiles incorporated transcribing, editing, and proofreading the transcripts and delivering it in the specified TAT with 98.5% accuracy to the respective clients. It also included supervising various staff and job allocation and distribution to staff members for timely completion of jobs and maintaining deadlines. ACADEMIC AND PROFESSIONAL CREDENTIALS

B. Com (Pass) from Delhi University, Delhi, India, in Commerce Stream – 1995-1998 Senior Secondary School from The Army Public School, Dhaula Kuan, New Delhi, India, in Science Stream, in 1st Division – 1995

Secondary School from The Army Public School, Dhaula Kuan, New Delhi, India, in 1st Division – 1993 Diploma in Medical Transcription from ITES, Delhi, India, with distinction scoring 90% Marks – 2000 Advanced Diploma in Software Engineering (Honors) from APTECH, Delhi, India – 1995-1999 Course Packages Literate In

• C

• C++

• MS Office

I MS-Word

II MS-Excel

III MS-PowerPoint

IT Skills

Well-versed with MS Office, Intranet, Internet, and E-mails (MS Office Outlook and MS Outlook Express) Extracurricular Activities

• Participated in dramatics and awarded for a comedy play in school.

• Participated in Essay Writing Competitions in school many times and won accolades for the same.

• I was an active member of the school athletics team and won many certificates and medals in competitive racing & high jump.

PERSONAL DETAILS

Permanent Address : 462, Pocket C-8, Sector-8, Rohini, Delhi-110085, INDIA Date of Birth : August 10, 1976

Nationality : Indian

Languages Known : English, Hindi, and Punjabi

Marital Status : Married

Passport No. : G0477416

Hobbies : Playing and watching Cricket, Football, Tennis, Chess, and listening to Hindi Film and English Music, and reading newspapers, sports, and IT magazines.

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