*

Shannon Edwards

*** ******* ******

Christiansburg, Va. 24073

540-***-****

adr6hs@r.postjobfree.com

adr6hs@r.postjobfree.com

Skills

Cash management i.e. deposits, pulls, audits, balancing and cash

exceptions reports and all facets pertaining to cash handling policies and

procedures of running a business. Recruiting, hiring, orientation and

onboarding, and training of new associates i.e. WOTC, I9 forms, new hire

documents, mission statement, handbook policies and procedures, code

of ethics, and all other requirements. Scheduling of

associates/management to accommodate deliveries, customer traffic,

initiatives, and vendors; while controlling labor to meet or exceed

forecasted sales budget and provide exceptional customer service.

Analyzing of reports weekly, monthly to ensure business is profitable and

any exceptions have been communicated, and actioned with follow up to

reduce shrink, increase productivity, and meet/exceed standards

required by the company. Retention, turnover, cross training, and

promoting associates and management in a positive, team environment

to ensure accountability, high crew morale, consistency and drive results.

Planning /Managing freight flow i.e. Reviewing manifest, completing

unload plan, live unloading of DC trucks, staging, consolidation,

moving, and clearing of at least 4 feet to 40 feet of merchandise to turn

the weekly DC truck in the allotted time frame of 3 day or sooner, keeping

sales floor packed out, managed and maintained a highly motivated team

2

to have a sense of urgency to ensure 25 case per hour standard. Exceeded

5% or better for first of the month/weekend sales, Less than 3% product

in backroom, weekly safety AP and camera audits to manage and

maintain integrity. Reconcile monthly Select receiving report in detail.

Analyze and review P&L statements for accuracy.

Experience

Virginia Tech University

02/25/2022 -Present

-Facilities & Housekeeping Staff

Backcountry

11/2021-02/2022

Christiansburg, Va 24073

-Customer Fulfillment Manager

Dollar Tree

July 2018 - July 2021

Christiansburg, Va 24073

-Store Manager

3

Store manager of 3 years, 3 different locations (Pearisburg,

Christiansburg, Pulaski)

Positive comp +4%,

Execution & operation on a high level for model store standards, top 3

percentile

Walmart

April 2017-May 2018

-Operations/Customer Service Manager

CSM manager for 14 months

Assistant Human resources manager

Cash management

Toys R Us/Babies R Us

October 1999-March 2017

-East Coast Store Manager

Store manager of 17 years, 4 different locations-Model store standard

4

Training, retention & staffing, controlled payroll/labor, protected

company

assets i.e. shrink, delivered exceptional brand standards

Education

Blacksburg High School

Class of 1991

Awards/Achievements

*2 time Top Gun 4th Quarter Award +10% Percent to Sales Comp

>Pearisburg/Christiansburg DollarTree

*Recognition Award from Giles Co. local Judge & Law Enforcement

*Recognized & Rewarded (max bonus) for Superior Performance in

Achieving Profitable Growth >by focusing on sales: 90 % seasonal sell

thru- 2% lift, +8 % to Comp Sales, + 16% average basket( increasing units

per transaction, suggestive selling)

*2 time Annual Shrink & Inventory Award w/ Bonus> performance

against goal of achieving 10% better than goal.

5

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