Marquetta Griffin

Lake Charles, LA *****

adr6hf@r.postjobfree.com

+1-337-***-****

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in

Industry.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Willingness to take on added responsibilities to meet team goals. Reliable employee seeking Job Title position. Offering excellent communication and good judgment. Willing to relocate to: Lafayette, LA - Houston, TX - Little Rock, AR Authorized to work in the US for any employer

Work Experience

Laundry Attendant

Laundry World - Lake Charles, LA

February 2019 to November 2021

Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions. Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.

Operated traditional and computer-operated washers and dryers while observing all safety protocols. Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over Number pieces per shift for large $Amount revenue-producing business. Carried out day-day-day duties accurately and efficiently. Demonstrated respect, friendliness and willingness to help wherever needed. Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Maintained safety practices at all times to protect personnel and laundry loads. Operated smaller washers and dryers to process specialty items or special requests for guests. Assistant Store Manager

Dollar General Store - Rosepine, LA

August 2016 to August 2018

Maintained positive customer relationships by responding quickly to customer service inquiries. Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.

Rotated merchandise and displays to feature new products and promotions. Processed payments for credit and debit cards and returned proper change for cash transactions. Walked through store areas every Timeframe to identify and proactively resolve issues negatively impacting operations.

Approved regular payroll submissions for employees. Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.

Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

Analyzed and interpreted store trends to facilitate planning. Reviewed sales and gross profit reports to determine options for increasing market growth. Met or surpassed business targets regularly through employee engagement and forward-thinking planning.

Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.

Performed investigations on market flows to identify seasonal trends and forecast consumer needs. Courier

Capital One Bank N.A - Lake Charles, LA

January 2013 to February 2018

Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries. Safely loaded items into delivery vehicle to minimize damage while in transit. Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.

Drove safely at all times to avoid accidents and harm. Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.

Tracked delivery information, mileage and fuel use while on shift. Followed company policies and procedures during shift. Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.

Operated vehicle safely in highly congested areas with no traffic violations. Picked up packages and made deliveries promptly, exceeding prior delivery records by Number% in just Number Timeframe.

Verified load against delivery ticket before beginning every shift. Reported suspected mechanical issues quickly to supervisor for remediation. Built and maintained professional relationships with customers, which boosted business by Number%. Communicated route progress to Job title, noting traffic and construction issues to avoid delays for critical deliveries.

Education

High school diploma

Washington/Marion Magnet High School - Lake Charles, LA August 1998 to May 2002

Skills

• Reading Comprehension Power Tools

Scheduled Services Business Operations

Guest Satisfaction Folding Clothing

Maintaining Safety Protocols Credit Card Transaction Processing Customer Inquiries Household Products

Inventory Support Document Creation

Client Support Electrical Equipment

Creative Solutions Vendor Contracts

Project Requirements Task Prioritization

Supply Replenishment Cost Savings

Soil Collection Cash Register Operations

Inventory and Restocking Hazardous Chemicals

Customer Needs Assessments Team Meetings

Operating Dryers Improvement Plans

Preventive Maintenance Special Requests

Identifying Equipment Issues Design Standards

Maintaining Safety Practices Social Perceptiveness Product Knowledge Active Learning

Disinfection Processes Company Guidelines

Minor Repairs Health Code Standards

Equipment Disinfection Stain Removal

Customer Experience Complex Problem-Solving

Product Availability Fabric Dyeing

Maintenance Repairs Regulating Equipment

Organizational Policies Rewards Programs

Hospitality Management Industrial Dryers

Professional Relationships

• Laundry

• Store Management Experience

• Management

• Retail Management

• Guest Services

• Merchandising

• Cleaning Experience

• Sales Management

• Assistant Manager Experience

• Load & Unload

• Customer service

• Supervising Experience

• Retail Sales

• Communication skills

• Computer skills

• Windows

• Basic math

• Computer literacy

• Documentation review

• Customer support

• Inventory Control

• Pricing

• Microsoft Office

• Quality Assurance

• Time Management

• Medical terminology

• Microsoft Outlook

• English

Certifications and Licenses

Driver's License

Assessments

Customer service — Familiar

April 2022

Identifying and resolving common customer issues

Full results: Familiar

Administrative assistant/receptionist — Completed

April 2022

Using basic scheduling and organizational skills in an office setting Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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