Customer Service Event Coordinator

PATRICE PRINGLE

** ******** ***** *** *

Little Rock, AR 72205, 501-***-****,

*****************@*****.***

Objective: I am currently looking for a full time position in an environment that offers a greater challenge and growth

Team motivation, Dependable, Detailed Orient, Customer service Staff training, Task delegation

Concierge/Security March 2021 – Current

Vitality – Pleasant Hills Senior Living

Tasked with answering residents and guest inquiries, directing phone calls, attends to the needs of residents, answering pager

Assistant Manager July 2020 – March 2021

Shoe Carnival Little Rock, Ar

Helped Senior Managers run smooth operations by independently handling day-to-day requirements.

Assisted with training and developing new team members in company policies, procedures, and standards.

Delegated tasks to 4+staff members and monitored completion to verify quality and completeness of work.

Banquet Supervisor April 2017 - March 2020

Doubletree Hotel Little Rock, Ar

Executed last-minute changes and inspected set ups in time for all staff final calls.

Planned exceptional banquets for personal and business events.

Kept team adhered to each event's schedule with careful monitoring of timetables and expert handling of challenging events.

Managed events with up to 10-12 attendees by working in close collaboration with event coordinator, food and beverage manager, and executive chef.

Delivered exceptional guest experiences through careful adherence to customer specifications and job work

orders.

Finisher February 2016 - July 2017

LM Windpower Little Rock, Ar

Continuously cleaned and organized work areas to remove safety hazards and maintain a minimum level of

production errors.

Packaged finished products into boxes, cartons and containers for shipping to customers.

Handled machine performance issues independently, including completing routine maintenance and basic

repairs.

Assistant Restaurant Manager September 2014 - December 2016

Embassy Suites Little Rock, Ar

Kept restaurant neat and professional by monitoring and enforcing cleaning procedures.

Supported restaurant manager by enforcing policies and working with employees to close skill gaps.

Upheld customer service standards by empowering employees with training and personally handli

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