Support Professional Program Administrator

Susan M Vanorder

*** ***** ****, *****, ** *****

Primary Phone: 570-***-****

Email: **********@*****.***

OBJECTIVE:

Administrative support professional offering versatile office management skills and proficiency in Office programs. Strong planner and problem solver able to readily adapt to change, work independently, excellent communication skills and exceed expectations.

EXPERIENCE:

Benfer Construction, LLC

04/06/2015 – 08/01/2018

Administrative/Bookkeeping/Notary

Answer phones, create, update, and analyze spreadsheets; enter, record, and track payroll hours and deductions, create paychecks, QuickBooks; reconcile payments and record accounts receivable, and monitor outstanding balance; process IFTA and NON-IFTA reports and payments quarterly; process child support payments for each payroll; track and report employee drug screens, maintaining reporting information; maintain and update job status, invoicing, report daily, employee files, invoicing files, etc.

Alpaca Farm-Owner, Operator

05/06/2011 04/05/2015

Completed all chores for health and maintenance of alpacas and their fiber. Created products from the fiber and yarn that they produced for sale at festivals and online.

KT Power, Inc. Waddington, NY

07/26/2010 05/05/2011

Administrative/Clerical

Answer phones, create and update spreadsheets for payroll, etc., provide timely, courteous and knowledgeable response to information requests; screened and transferred calls; co developed new ideas, forms and procedures to help office run more efficiently; filing; record payroll; copying; faxing; scanning; run errands, etc.

Cleveland Brothers Equipment Company Turbotville, P

05/01/2007 4/01/2009

Service Writer

Answering phones, handling payments of bills, supplied prompt and courteous answers to information requests, copying, scanning, creating spreadsheets, testing, and suggesting improvements to software programs to run things more efficiently, recording payroll, etc.

Mid State Occupational Health Services Williamsport, PA

05/01/2006 12/01/2006 Drug and Alcohol Program Administrator

Recording and updating drug and alcohol test results for random testing program. Administering and scheduling testing required by government regulations for area business involved in random program. Scheduling and managing testers. Helping in office as required.

Pine Creek Inn Jersey Shore, PA

05/06/2004 12/07/2004

Owner/Operator

Managing, staffing, and all aspects of owning a business. Publishing the Disbursement Journal, Payroll Journal, and Income Journal, all of which I created with Excel. I completed the scheduling, payroll, and communicated all employee issues as well as purchasing and accounts payable/receivables.

Linens N Things Swedesboro, NJ

03/11/1999 03/21/2003

Distribution Center Coordinator

Administrative support for V.P. Logistics and the Northeast Director of Operations. Tracked expenses daily by account. Preparing and creating all the monthly reports to track these expenses and compare to previous years and months. I also combined reports for the three distribution centers expenses into one report for the V.P. to review. Processing invoices for our distribution center. Ordering and inventory of all office supplies and select warehouse supplies. Communication with vendors to compare costs and submitting information for on line bidding and then tracking the savings incurred. During startup of the D.C. I worked in the Human Resource Department which entailed, interviewing, testing, reference checking, hiring paperwork, drug screen tracking, etc.

EDUCATION

Argosy University 05/01/2009 11/15/2009

Bachelor's Degree or Equivalent

Major: Psychology

Number of Credits Earned: 32

Muncy High School

06/06/1980 Muncy, Pennsylvania

Attained High School Diploma

Major: Business

1st Year toward Bachelors in Psychology Argosy University Online

Enrolled for 2018-Forensic Psychology Argosy University Online

Certified Notary Public

REFERENCES:

Diane Weikel Renninger

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