Volunteer Coach Customer Service

Jayrone Concepcion

*** ****** ***** • Chula Vista, CA 91911 • 619-***-**** • *****************@*****.*** Operational management professional with 10+ years of experience seeking opportunities to assist

growing companies exceed potential.

EXPERIENCE

Aerotek, San Diego, CA October 2021- July-2022

Contractor Manufacturing Line Operator @ ThermoFisher Scientific

• Performing variety of manual assembly functions within a control Dry Room.

• Occasionally training new employees to become proficient within Manufacturing Operations. • Maintained site per the highest possible health and safety standards.

• Working with a team in a fast-paced environment assembling product.

Living Independently is for Everyone, INC, Spring Valley, CA April 2021 – September 2021 Tailored Day Job Coach

• Participate in mandatory staff meetings, workshops, and in-service training.

• Schedule and attend Zoom video calls and/or home visits to teach and provide individualized programs to clients.

• Document session notes and write session reports

• Help clients develop vocational/educational goals

• Assists in the development and implementation of a Service Plan consistent with the individual's personal goals. Assists with assessments, planning, and the evaluation process for individuals with disabilities

Concepcion Household, Milpitas; Chula Vista, CA Stay-at-Home Parent

• Manage multiple schedules for five children, ages 2 to 17 • Create daily routines with built-in flexibility

• Manage budgets

Kinetic Concepts Inc, San Jose, CA

Supervisor, San Jose Branch and Senior Service Consultant

November 2014 – April 2021

Oct 2007 – Oct 2014

• Supervised a team of 4 associates

• Provided total customer service including delivery/pick up, installation, removal, preventative

maintenance, product education and 24hr troubleshooting

• Oversaw maintenance of delivery vehicle fleet and coordinated route scheduling to optimize

fleet usage

• Managed equipment delivery and pick-up to and from local accounts

• Managed the monthly inventory of the site and all associated reporting procedures

• Maintained site warehouse per the highest possible health and safety standards

Wherehouse Music, Milpitas, CA Sept 2000 – Feb 2003 Retail Assistant Manager

• Performed a variety of management duties, including inventory control, sales, and personnel management

• Trained and developed a growing sales team • Provided high quality customer service

Jayrone Concepcion

475 Rivera Court • Chula Vista, CA 91911 • 619-***-**** • *****************@*****.***

ACTIVITIES

John Sinnott and Veterans Elementary School Sept 2015 – Present PTA Member

Youth Sports Organization in Santa Clara County, Milpitas High, Chula Vista Sept 2007 – Present Community

Volunteer Coach, Field Manager, Board Member, coached youth with disabilities

EDUCATION

Northwestern University

Laoag City, Ilocos Norte, Philippines Bachelor of Science in Nursing

SKILLS

April 2007

Managerial Skills, Customer Service, Project Management, Budget and Operational Management, Microsoft Office 365/Google Suite, Employment Specialist, Career Coach, Case Manager, Social Services

Professional References

Mark Hubbell

San Antonio, CA 92630 210-***-****

John Carr San Jose, CA 408-***-****

George Miranda ThermoFisher Scientific 619-***-****

Jose Barrera

Thermo Fisher Scientific 619-***-****

Personal References

Leebo Pomele Milpitas, CA 408-***-****

Vanessa Carr Los Angeles 408-***-****

Sheila Capulong Lake Forest, CA 949-***-****

Juan Martinez Solano San Diego, CA 619-***-****

Contact this candidate