Production Manager Store

TOYA JOHNSON

South Euclid OH ***** 216-***-**** ***********@*********.***

OBJECTIVE

I’m seeking a supervisor or managerial employment position with a prominent company that has some potential for career development and eventual promotional opportunities. I’m looking for something that compliments my long tenure in the retail industry and that is conducive to enhancing my team oriented skillsets, my appetite for learning and to help me to reach some of my goals. EXPERIENCE

InstaCart Self-Employed May 2018 – Present

Provide concierge services by grocery shopping and delivering the goods to local customers. GETGO Hourly Team Leader October 2016 – January 2019

Provide products and services that are competitively priced, finalize sales and collect payments by totaling orders and accepting tender from customers, while providing efficient, accurate and pleasant checkout services as well as knowing and following all state and locate laws regarding cigarette sales. SAVERS Production Manager January 2014 – September 2016

Increase sales and profits by managing the production process, supervisors, and team members. Enforce company policies and regulations, ensure accurate pricing on merchandise, recruit and train team members, address and resolve customer complaints, and protect company assets by ensuring safe handling, security and integrity.

UNIQUE THRIFT STORE Store Manager August 1997 - December 2013

Oversee and manage daily store operations, budget labor hours, order supplies, manage payroll, make employee schedules, recruiting employees, addressing and resolving customer and employee issues and complaints, complete reports, file paperwork, enforce company policies, and increase sales and profits. EDUCATION

General Educational Development Diploma Cleveland, OH May 2007 CPR and First Aid Certification January 2015

SKILLS AND AWARDS

Proficient in Microsoft Office Suite (Word, Excel & Outlook), great leadership and ability to manage/supervise others, able to delegate and motivate others, capable of meeting deadlines and setting priorities, energetic, effective communication skills, effective critical thinker, ability to problem solve and make informed decisions, manage time adequately, ethically responsible and able to build rapport to interact with others.

Team Leader and Employee of the Month August 2012

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