Administrative Assistant Front Desk

ABHISHEK MANDHOTRA

*** ****** ***** ***** ** · 587-***-****

*******************@*****.*** ·

Business student with a warm and friendly demeanor always! Skilled at conflict resolution. Team builder who is acutely attentive to employees’ and guests’ needs. Punctual problem solver and avid multitasker. Track record of being an essential part of the management team and instrumental in providing effective solutions that produce immediate impact and contribute to the establishment’s long-term success.

EXPERIENCE

2018 – 2019

ADMINISTRATIVE ASSISTANT, srl diagnostics

Greet clients and make them feel comfortable in person or over phone.

Provide recommendations according to the customer preferences.

Provide essential details to potential clients.

Maintain front desk and verify that the orders are placed as per the consumer preferences.

Ensuring that all workplace memos are error-free by meticulous attention to details.

Keeping track on inventory and ensure necessary supplies are available all time.

2017 – 2018 (PART-TIME)

ADMINISTRATIVE ASSISTANT (RECEPTIONIST), srl diagnostics

Welcome customers and make them feel at ease, whether in person or over the phone.

Offer advice based on the preferences of the customer.

Handles client concerns or complaints and forwards them to the proper parties.

Generates and sends business messages via email, letters, or voice calls.

Organizes the scheduling and preparation of meeting spaces.

Ensures the clients records are up to date.

EDUCATION

MARCH 2015 AWARDED 2018

BACHELOR OF COMMERCE, Himachal pradesh university

Financial management, project management, human resources, accounting, and economics are among the managerial and all-round business talents that have been awarded with (A Grade).

SEPTEMBER 2019 AWARDED 2021

BUSINESS ADMINISTRATION DIPLOMA, bow valley college

I completed the diploma by honing my critical management abilities in order to pursue a successful career in business and administration. A CGPA of 2.90 was awarded. Major in general business administration to have a broad understanding of all types of enterprises. However, I studied a wide range of HR topics.

ADDITIONAL EXPERIENCES

2019 – 2021

BOH SUPERVISOR AND CORPORATE TRAINER, the canadian brewhouse

Supervised and trained staff and resolved staff conflicts. Daily financial reporting. In charge of guest database and stays schedule.

Point person for corporate client relations and reviewing guest feedback posted online.

Worked with marketing team on campaign to increase guest bookings.

Assisted accountant with accounting tasks and handled in-person guest complaints.

2021 – CURRENT

ASSISTANT KITCHEN MANAGER, the canadian brewhouse

Prepares management reports and maintains production records.

Assists Director of Food Service with regular evaluations for kitchen staff.

Maintains product levels through purchasing, receiving and inventory control.

Assists with hiring decisions of kitchen staff.

SKILLS

Excellent listener.

Friendly, courteous and service oriented.

Recruiting and hiring talent.

Poised under pressure.

Staff training and coaching.

Quality Assurance.

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