MIKAYLA KING
San Antonio, TX
252-***-**** ***********@*****.***
ADMINISTRATIVE SUPPORT CUSTOMER SERVICE DATA ENTRY
Administrative Professional with a proven ability to be a corporate steward interacting and collaborating with multiple levels of management and diverse cultural audiences. Possesses a comprehensive background in office management, technical support, personnel supervision, customer service, and administrative duties. Excelled independent virtual worker, diligently performed duties with accuracy and thoroughness while maintaining the flexibility to collaborate with coworkers and produce results that benefit the company as a whole.
Administrative Support
Leadership Supervision
Data Analysis
Process Optimization
Training Development
Technical Support
Microsoft Office Suite
Customer Communication
Marketing Sales
OVERVIEW OF KEY ATTRIBUTIONS
Exceptional Customer Service: Strong communication skills to understand customer needs and provide exceptional results. Track record of successfully dealing with difficult personalities to resolve dissatisfaction.
Independent and Team Player: Enjoy collaborating with colleagues, clients, and customers, as well as completing tasks independently. Eager to motivate and inspire others to deliver their best.
Organized and Motivated: Skilled in maintaining order. Able to seamlessly multi-task long and short-term priorities to generate desired results.
PROFESSIONAL EXPERIENCE
United States Army – Various Locations Oct 2017 – May 2022
Unit Supply Specialist Logistics Specialist
Executed multifunctional roles: Tactical vehicle inventory control, Property book officer, and Supply management. Performed inventory control, distribution, and turn-in of tactical vehicles/related equipment valued over $82K.
Managed the department's property accountability system, completing equipment transfers and assigning property
Supervised various inventories by controlling costs, monitoring progress, training 6 personnel, preparing for inspection/audits, and estimating stock necessary to continue operations
Worked directly with vendors and suppliers to streamline operations, distribute property, generate transportation movements, and resolve discrepancies
Secured and controlled all sensitive items, including weapons and ammunition; prepared and disseminated executive level logistics reports to the division
Saved the U.S. Army $28K by recovering inoperable equipment and returning it back into the Army Supply Retail System
Coordinated with multiple civilian agencies to assist soldiers improve operations increased efficiency by 15%
SPECIALIZED PROFESSIONAL DEVELOPMENT
Combat Life Saver Course Combatives Quartermaster Logistics Course
TECHNICAL SKILLS
Software: Microsoft Office, Access, Word, Excel, PowerPoint, OneNote, Outlook, SharePoint
Operating Systems: Mac / Microsoft Windows