Customer Service Adult Education
Resume:
Shauna Bender
***** *** ****** ****** ******
PH# 204-***-**** **************@*****.***
Personal Skills
●Excellent attention to detail with the ability to complete duties in an efficient and timely manner.
●Great positive attitude with management and co-workers.
●Have a remarkable ability to work under pressure.
●Able to work independently, with co-workers and with management as directed.
●Employed in the customer service field for over 14 years
Experience
Zapoteca Mexican Grill July 2021 to Present
● High volume restaurant that requires efficiency, speed, knowledge of Touch Bistro System.
● Ensured all guest are greeted in a timely, friendly and professional manner.
● Maintain cleanliness in all areas, including bar, counter, sinks and utensils.
● Maintained great customer relations and multitask multiple reservations.
Lakeview Hecla Resort Seasonal / Summer
April 2013 – October 2019
● Prepping stocking and setting up bar.
● Proficient at using Squirrel System.
● Prepare and serve cocktails and beverages with speed and accuracy.
● Ensuring that customers receive an efficient and prompt service.
● Report all equipment problems and bar maintenance issues to bar supervisor.
● Assist the restocking and replenishment of bar inventory and supplies.
● Housekeeping.
The Granite Curling Club Seasonal / Winter
October 2014 - February 2020
●Ensured Curling Club is set up and prepared for large functions/bonspiel’s
●Set and prep bar, change kegs, serve all beverages and food.
●Maintained cleanliness of facilities.
●Prepared cash outs and balanced cash tills at the end of the night.
●Effectively worked in an extremely high paced environment using POS System.
Education
● Completed Serving It Safe, Manitoba Tourism Education Council (12)
● Completed Mature High School Diploma, Adult Education Centre, Winnipeg, MB (12)
● Completed course and received Certificate, West Coast Bartenders Association, Los Angeles, CA (2009)
References
Available upon request.
Contact this candidate