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Customer Service Adult Education

Location:
Surrey, BC, Canada
Posted:
August 16, 2022

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Resume:

Shauna Bender

***** *** ****** ****** ******

PH# 204-***-**** adr6a8@r.postjobfree.com

Personal Skills

●Excellent attention to detail with the ability to complete duties in an efficient and timely manner.

●Great positive attitude with management and co-workers.

●Have a remarkable ability to work under pressure.

●Able to work independently, with co-workers and with management as directed.

●Employed in the customer service field for over 14 years

Experience

Zapoteca Mexican Grill July 2021 to Present

● High volume restaurant that requires efficiency, speed, knowledge of Touch Bistro System.

● Ensured all guest are greeted in a timely, friendly and professional manner.

● Maintain cleanliness in all areas, including bar, counter, sinks and utensils.

● Maintained great customer relations and multitask multiple reservations.

Lakeview Hecla Resort Seasonal / Summer

April 2013 – October 2019

● Prepping stocking and setting up bar.

● Proficient at using Squirrel System.

● Prepare and serve cocktails and beverages with speed and accuracy.

● Ensuring that customers receive an efficient and prompt service.

● Report all equipment problems and bar maintenance issues to bar supervisor.

● Assist the restocking and replenishment of bar inventory and supplies.

● Housekeeping.

The Granite Curling Club Seasonal / Winter

October 2014 - February 2020

●Ensured Curling Club is set up and prepared for large functions/bonspiel’s

●Set and prep bar, change kegs, serve all beverages and food.

●Maintained cleanliness of facilities.

●Prepared cash outs and balanced cash tills at the end of the night.

●Effectively worked in an extremely high paced environment using POS System.

Education

● Completed Serving It Safe, Manitoba Tourism Education Council (12)

● Completed Mature High School Diploma, Adult Education Centre, Winnipeg, MB (12)

● Completed course and received Certificate, West Coast Bartenders Association, Los Angeles, CA (2009)

References

Available upon request.



Contact this candidate