Data Entry Customer Service
Resume:
TAYLOR JONES
***********@*****.*** · https://www.linkedin.com/in/taylor-jones-78ba69a7/ ·
Goals for my career is to learn and gain knowledge that allows me to grow professionally and personally. Whether by taking classes, attending workshops offered by my employer, earning certifications, and other new experiences. I also have a passion for networking through volunteering in my community or at work. By joining a professional association, I get the chance to introduce myself to new people in different fields to learn from. New experiences that I can apply in and out of the workplace fuel interest in my career.
EXPERIENCE
FEB 2019 – CURRENT
MT LOGISTICS COORDINATOR, eCHO gLOBAL lOGISTICS
Identified carrier pricing issues to ensure correct and timely payments to carriers and customers.
Identified process efficiencies to reduce account and task allocations.
Assisted with training 8 new LC Team members on Echo processes and industry knowledge.
Cultivated and maintained relationships with customers and fellow employees.
Participate in available training (on-line and in-person).
Meet or exceeds daily goals
Stay current on process and technology enhancements.
Expand individual understanding of work processes and industry knowledge
to stay current.
JANURARY 2018 – DECEMBER 2018
SUBSTITUE TEACHER, CROWN POINT COMMUNITY SCHOOL CORPORATION
Completed training courses to keep up to date with new teaching methods and developments in the field.
Utilized technology to enhance student education and grasp of materials.
Completed documentation of attendance, grades, and other required details.
Implemented prepared lesson plans in established classrooms.
Led classroom activities for play-based and immersive learning.
Maintained a safe and orderly classroom.
Set up lesson materials, bulletin board displays and demonstrations.
Fostered team collaboration between students through group projects.
Enforced the school's student discipline code to deal with problem situations.
Created a classroom environment in which children could learn respect for themselves and others.
Selected age-appropriate stories and read them aloud during daily story time.
Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs.
EDUCATION
MARCH 2018
PUBLIC RELATIONS, mONMOUTH cOLEGE
Fostering community relations through events such as open days and through involvement in community initiatives.
Maintaining and updating information on the organization's website.
Writing and editing in-house magazines, case studies, speeches, articles and annual reports.
Planning, developing and implementing PR strategies.
Communicating with colleagues and key spokespeople.
Collecting and analyzing media coverage.
Researching, writing and distributing press releases to targeted media.
SKILLS
Collaborative
Customer Service- Oriented
Self-Management
Skilled multi- tasker
Detail Oriented
Proficient with Microsoft Excel, Power Point, Teams, and Word
Friendly
Student Mentality
Attention to Detail
Customer Service
Decision Making
Coordinate workflow to ensure payroll is processed in a timely and accurate manner
Partner with team to facilitate bi-weekly payroll for over 4,000 employees in 16 states
Process employee changes as it relates to compensation changes/adjustments, changes in employment status, deductions
Setup state and local taxing authorities, respond to tax notices
Process audits to include, 401(k), Workers Comp, SOX and internal
Organize and own employment verifications, unemployment claims, and U.S. Bureau of Labor Statistics requests
Perform year-end responsibilities as it relates to W-2 verification
Resolve all payroll discrepancies, process adjustments, manual checks and answer employee and management inquiries, as needed
Support the Accounting team with reconciliations as it relates to benefit deductions, garnishments, cost center allocation, and reporting
Qualifications
Bachelor’s Degree preferred
3 years of payroll experience required
Must have experience processing non-exempt, hourly employees
Proven experience and success in a fast-paced, high-growth organization
Advanced computer skills, including Excel
Excellent analytical and problem-solving skills
Strong organizational and time-management skills
High degree of accuracy and attention to detail
Excellent and professional verbal and written communication skills
Ability to interact and communicate with all levels within the organization
Demonstrated understanding of multi-state wage and labor laws
Experience using the following products, a plus: Kronos, Work, ABG, Everything Benefits
Contact this candidate