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Data Entry Customer Service

Location:
Chicago, IL
Salary:
$50,000
Posted:
August 16, 2022

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Resume:

TAYLOR JONES

· 1-708-***-****

adr6a0@r.postjobfree.com · https://www.linkedin.com/in/taylor-jones-78ba69a7/ ·

Goals for my career is to learn and gain knowledge that allows me to grow professionally and personally. Whether by taking classes, attending workshops offered by my employer, earning certifications, and other new experiences. I also have a passion for networking through volunteering in my community or at work. By joining a professional association, I get the chance to introduce myself to new people in different fields to learn from. New experiences that I can apply in and out of the workplace fuel interest in my career.

EXPERIENCE

FEB 2019 – CURRENT

MT LOGISTICS COORDINATOR, eCHO gLOBAL lOGISTICS

Identified carrier pricing issues to ensure correct and timely payments to carriers and customers.

Identified process efficiencies to reduce account and task allocations.

Assisted with training 8 new LC Team members on Echo processes and industry knowledge.

Cultivated and maintained relationships with customers and fellow employees.

Participate in available training (on-line and in-person).

Meet or exceeds daily goals

Stay current on process and technology enhancements.

Expand individual understanding of work processes and industry knowledge

to stay current.

JANURARY 2018 – DECEMBER 2018

SUBSTITUE TEACHER, CROWN POINT COMMUNITY SCHOOL CORPORATION

Completed training courses to keep up to date with new teaching methods and developments in the field.

Utilized technology to enhance student education and grasp of materials.

Completed documentation of attendance, grades, and other required details.

Implemented prepared lesson plans in established classrooms.

Led classroom activities for play-based and immersive learning.

Maintained a safe and orderly classroom.

Set up lesson materials, bulletin board displays and demonstrations.

Fostered team collaboration between students through group projects.

Enforced the school's student discipline code to deal with problem situations.

Created a classroom environment in which children could learn respect for themselves and others.

Selected age-appropriate stories and read them aloud during daily story time.

Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs.

EDUCATION

MARCH 2018

PUBLIC RELATIONS, mONMOUTH cOLEGE

Fostering community relations through events such as open days and through involvement in community initiatives.

Maintaining and updating information on the organization's website.

Writing and editing in-house magazines, case studies, speeches, articles and annual reports.

Planning, developing and implementing PR strategies.

Communicating with colleagues and key spokespeople.

Collecting and analyzing media coverage.

Researching, writing and distributing press releases to targeted media.

SKILLS

Collaborative

Customer Service- Oriented

Self-Management

Skilled multi- tasker

Detail Oriented

Proficient with Microsoft Excel, Power Point, Teams, and Word

Friendly

Student Mentality

Attention to Detail

Customer Service

Decision Making

Coordinate workflow to ensure payroll is processed in a timely and accurate manner

Partner with team to facilitate bi-weekly payroll for over 4,000 employees in 16 states

Process employee changes as it relates to compensation changes/adjustments, changes in employment status, deductions

Setup state and local taxing authorities, respond to tax notices

Process audits to include, 401(k), Workers Comp, SOX and internal

Organize and own employment verifications, unemployment claims, and U.S. Bureau of Labor Statistics requests

Perform year-end responsibilities as it relates to W-2 verification

Resolve all payroll discrepancies, process adjustments, manual checks and answer employee and management inquiries, as needed

Support the Accounting team with reconciliations as it relates to benefit deductions, garnishments, cost center allocation, and reporting

Qualifications

Bachelor’s Degree preferred

3 years of payroll experience required

Must have experience processing non-exempt, hourly employees

Proven experience and success in a fast-paced, high-growth organization

Advanced computer skills, including Excel

Excellent analytical and problem-solving skills

Strong organizational and time-management skills

High degree of accuracy and attention to detail

Excellent and professional verbal and written communication skills

Ability to interact and communicate with all levels within the organization

Demonstrated understanding of multi-state wage and labor laws

Experience using the following products, a plus: Kronos, Work, ABG, Everything Benefits



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