Customer Service Office Assistant

Nancy Steger

*********@*****.*** 714-***-****

Summary: Quick learner, team player with great attention to detail.

Experience:

** ******* ******** *** ****** September 2021 – Present

Banquet Server

Set up for banquets at various venues, serve food and drinks, provide customer service to guests and cleaned up.

AppleOne Employment Services: October 2015 – March 2020

Regent Association Services – 10 month assignment

Accounts Receivable Administration

Scan deposit checks, answered homeowners calls, billed and sent monthly statements, created adjustments, refunds on homeowner accounts.

Orange City Fire Department – 6 month assignment

Senior Office Assistant

Input fire inspection requests and complaints, invoiced and mailed Fire Permits, worked front counter greeting customers, city employees and visitors to the Fire Station, answered phones.

Extron Electronics – 4 month assignment

Accounts Receivable Clerk

Posting Cash, Online Credit Card Payments, Adjustments & RMA processing.

Arrow Industries & DuraTrac - 4 month assignment

Accounts Payable Clerk

Posted invoices, Check runs, sale commission monthly checks, matched shipping with invoices

First American Title - 5 month assignment

Disbursement Clerk

Escrow Closing Wire entry & approval, FedEx disbursement checks & worked Aged Trial Balance Reports.

SC Fuels - 7 month assignment

Accounts Receivable Clerk

Post 200-300 checks daily, post incoming WIRE transfers and remote deposits as needed.

Grand Chapter of California May 2013 – October 2015

Customer Service Rep & Accounting Assistant

Answer 40-50 daily calls on a multi-line phone system and processed 20-30 pieces of incoming mail.

Processed and mailed chapter supplies, logged 50-75 incoming checks daily.

Customer service for all customer relations, resolve issues to resolve any discrepancies.

DeLorean Motor Company California September 1997 – December 2012

Customer Service Rep, Administrator, Accounting Clerk

Customer service for all customer relations.

Performed accounts receivable & accounts payable and tax duties.

Maintained inventory and shipped parts to customers.

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